Hotel / Resort Manager for one of the top luxury oceanfront resorts in East Africa (European / East African experience preferred. Onsite position)
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Hotel / Resort Manager for one of the top luxury oceanfront resorts in East Africa (European / East African experience preferred. Onsite position)
An exceptional opportunity for an ambitious hospitality professional to join one of East Africa’s most sought-after oceanfront destinations. This stunning luxury resort is part of a prestigious global hospitality group with an outstanding portfolio of luxury properties worldwide.
Reporting directly to the General Manager, the Hotel Manager will serve as the resort’s second-in-command, providing strong operational leadership and ensuring the highest standards of guest experience, service excellence, and operational performance.
Key Responsibilities
- Oversee the resort’s day-to-day operations, ensuring seamless execution across all departments.
- Drive exceptional guest satisfaction and uphold the highest standards of luxury hospitality.
- Lead, motivate, and develop operational teams, fostering a culture of accountability, service excellence, and continuous improvement.
- Maintain a visible, hands-on presence on the floor, leading by example and responding effectively to the demands of a fast-paced resort environment.
- Support the General Manager in achieving financial targets, operational efficiency, and strategic objectives.
- Champion innovation, operational excellence, and the effective use of technology to enhance performance.
- Act as a key leadership partner to the General Manager, with the potential to progress to a General Manager position in the future.
Candidate Profile
- Currently working as a Hotel Manager or Deputy General Manager within a luxury hotel or resort environment.
- Mandatory experience in luxury hospitality, with European-trained candidates preferred.
- Proven operational leadership experience in Africa, ideally within East Africa.
- A dynamic, energetic, and hands-on leader with a strong presence on the floor and an instinctive understanding of luxury service.
- Technically savvy, adaptable, and comfortable operating in a demanding, fast-paced environment.
- Commercially astute, highly organized, and capable of balancing strategic thinking with operational execution.
- A high-potential hospitality leader with the ambition and capability to progress to a General Manager role.
The Offer
A competitive expatriate package, including relocation assistance, salary, and additional benefits, is offered for this full-time, on-site leadership position.
If you are qualified for the above role, please send your current resume with a cover note to Yasmin Khambatta at yasmin@renardinternational.com and Pina Mercuri at pmercuri@renardinternational.com