Information Technology Help Desk Support

Brno, Czech Republic | Hybrid Work Model

Ready to use your language skills in a global tech career?

Infosys is looking for French speaking IT User Support Specialists to join our international team in Brno, one of Europe's fastest-growing technology hubs.

What You'll Do

Provide first-line IT support via phone and email

Troubleshoot user issues, including:

• Password resets
• Software installations
• User account management
• Devices, networks & applications
• Handle and resolve support tickets
• Deliver outstanding customer service
• Contribute to knowledge base documentation

What We're Looking For

• Fluent French (written and spoken)
• Strong communication and problem-solving skills
• Customer-focused mindset
• Basic IT knowledge of computers, networks, software and mobile devices
• Previous Service Desk or IT Support experience is a plus

Why Infosys?

• Hybrid working
• Performance bonus
• Relocation package & expat support
• 25 days annual leave
• Training & career growth opportunities
• Multisport & benefits card
• Meal allowance
• Modern offices in the heart of Brno
• Work with a global leader in digital transformation serving clients in over 50 countries.