Italian-Speaking Customer Service Specialist

Job Overview

Are you fluent in Italian and English, passionate about customer service, and interested in joining an international team in Lisbon?

We are looking for an Italian-Speaking Customer Service Specialist to join Concentrix Lisbon. In this on-site role, you will provide essential customer support in Italian and English while helping deliver a professional and positive customer experience.

What We Offer

• On-site position in Lisbon, Portugal.
• International and multicultural working environment.
• Relocation support for eligible candidates.
• Accommodation support in a shared apartment with other Concentrix employees.
• Utilities included as part of the accommodation arrangement.
• Food allowance according to the employment conditions.
• Opportunity to develop your customer service and communication skills.
• Opportunity to become part of an international customer support team.
  
  
  

Please note that the relocation package includes access to shared accommodation for a limited period. Further relocation and accommodation details are provided during the recruitment process.

Key Responsibilities

The source description focuses on providing essential customer support in Italian and English as part of the Concentrix Lisbon team.

Your responsibilities will include:

• Provide professional customer support in Italian and English.
• Assist customers with their questions, requests, and concerns.
• Communicate clearly and professionally throughout each interaction.
• Provide accurate and helpful information to customers.
• Maintain a positive and customer-focused approach.
• Help ensure a high-quality customer experience.
• Follow established company procedures and service standards.
• Collaborate with colleagues to ensure effective customer support.
  
  
  

Requirements

• Fluent Italian proficiency.
• Proficient English.
• Strong communication and interpersonal skills.
• Customer-oriented and professional approach.
• Ability to communicate clearly with customers in both languages.
• Comfortable working in an on-site customer service environment.
• Ability to adapt to an international and multicultural workplace.
  
  
  

Working Conditions

• On-site position in Lisbon, Portugal.
• Relocation support available for eligible candidates.
• Shared accommodation available as part of the relocation support package.
• Accommodation support is available for a limited period.
• Utilities are included in the accommodation arrangement.
• Further relocation details will be discussed during the recruitment process.
  
  
  

Ready to Start Your Lisbon Adventure?

If you speak Italian and English, enjoy helping customers, and are looking for an international opportunity in Portugal, this could be the right opportunity for you.

Join Concentrix Lisbon, develop your customer service experience, and become part of an international team in one of Europe's most vibrant cities.

Apply today and take the next step in your customer service career!