Italian-Speaking Customer Service Specialist

Location: Sofia , Bulgaria
Start Date: 13 November 2026
Salary: €1,350 Gross/Month
Work Model: On-Site
Schedule: Monday – Friday
Channels: Phone & Email
Relocation Package Available

Ready for an International Career in Bulgaria?

Are you fluent in Italian and passionate about customer service? Join an international team supporting a well-known car rental brand and help customers throughout their rental journey.

You'll assist with reservations, booking changes, billing inquiries, complaints, and other customer requests while working in a dynamic, multicultural environment.

Your Responsibilities

Handle customer inquiries via phone and email
Assist with bookings, cancellations, and rental information
Resolve complaints and billing-related questions
Manage customer cases using internal systems
Document interactions and ensure customer satisfaction

Requirements

Italian – Fluent (C1–C2)
English – B2 or higher

Excellent communication and problem-solving skills
Customer-oriented mindset and attention to detail
Ability to multitask and use different systems
Previous customer service experience is an advantage, but not required

What We Offer

€1,350 Gross Monthly Salary
€1,500 Gross Relocation Bonus, paid in 2 installments
21 days of company-provided accommodation
Assistance with finding long-term housing
Paid training and continuous support
Career development and internal promotion opportunities
Wellness benefits, including physiotherapy and on-site massage
International and multicultural work environment

Start Your International Career Today!

Join a global team in Sofia or Plovdiv and enjoy an exciting career opportunity with relocation support and professional development.

Apply now and send us your CV!