Role:
Customer Service Specialist
Location:
On-site / Relocation Support
Employment Type:
Full-time
Available for:
EU citizens or expats with work permit
Program Overview
We are offering
entry-level career opportunities
within a fast-growing, international environment. This multi-track role structure is designed for early-career professionals who want to
build practical experience, develop in-demand skills, and grow within a global organization
.
Depending on your strengths and interests, you will be aligned with one of the following tracks:
Customer Service
Content Creation
Support Operations
This is more than a job — it is a
career entry point with structured development and internal mobility pathways
.
Key Responsibilities
1. Customer Service Specialist (German-Speaking)
Serve as the
primary contact
for German-speaking customers (phone, email, chat)
Handle inquiries, complaints, and service requests with a
customer-first mindset
Meet and exceed
KPIs, SLAs, and satisfaction targets
Accurately document interactions in CRM systems
Escalate complex issues and collaborate with internal teams
What We Offer
Competitive entry-level
salary package + performance bonus
Structured
onboarding and training programs
Exposure to an
international, multicultural work environment
Clear
career growth and internal mobility opportunities
Stable, long-term employment within a scaling organization
Relocation support
(where applicable)
Additional Information
Working hours may vary depending on business needs
Candidates must have
EU citizenship or a valid work permit