Description
Lawn Care District Trainer
This person can be located at any of our Front Range branches.
The focus of the Lawn Care District Trainer is to mentor Lawn Care specialists to advance the level of Safety, Quality, and Productivity resulting in consistent excellent customer satisfaction and team member engagement. The trainer works with team members at various skill levels from new hire basics to experienced specialty knowledge areas as a role model promoting a positive work environment. Responsibilities include tracking and helping to progress team members through the Self Directed Advancement Program (SDAP). The trainer partners closely with the branch leaders to ensure activities align with direction of the District Manager and business objectives.
What a day is like:
Partnering with local Branch management in these essential areas:
Safety:
Safe operations and handling of all applicable equipment and materials.
Compliance with company policies and regulatory requirements.
Set brand standard expectations with uniforms and appropriate safety gear.
Follow and teaches others Standard Work.
Monitor Lawn Care fleet and equipment maintenance and functionality to ensure team members have necessary tools to service customers.
Knowledge Training:
Maintain the integrity of the SavaTree program.
Demonstrate strong verbal and written communication methods to deliver appropriate messaging to a variety of audiences.
Coach team members on interacting with customers and providing written diagnostic reports.
Improve team member's knowledge or lawns and landscapes.
Teach methods to identify pests and diagnosis for appropriate solutions on customer properties including disease, physical and cultural conditions associated with trees and shrubs.
Integrate pest management into other services provided by SavaTree.
Provide instruction on different application techniques.
Ensure results that are being realized at a customer’s property meet and/or exceed company standards.
Promote field secondary sales.
Ensure reports and feedback provided to appropriate Arborist detailing problems cited, actions taken, and results achieved.
Reinforce continuous improvement by evaluating the success of training methodology with post training review and productivity tracking.
Address any customer concerns and any deficiencies identified by team members.
Field production including completion of lawn routes and flexing to help with route coverage based on business needs.
What kind of person are we looking for? Someone with:
High school diploma or equivalent required and additional education is a plus.
1-2 years experience in a lead or training type position.
Outstanding communicator - both verbal and written, as well as in groups.
Ability to train and teach in a clear, concise manner demonstrating patience and ability to motivate team members to achieve high levels of performance.
Influential personality, with natural ability to “sell the SavATree story”.
Great can-do attitude and willingness to coach others and be coached.
Demonstrate respectful approach interacting at all levels within the organization answering questions and sharing knowledge along with innovative ideas to meet changing needs of training.
Lawn Care production expert.
Current required pesticide certifications based on governing state laws.
Current valid driver’s license. CDL (commercial drivers license) is a plus.
Computer skills including Microsoft Office and ability to build training presentations.
Why you might love working here:
We have lots of training and development opportunities and support continuing education in the industry.
Our Tree Care Team works alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety.
We offer competitive compensation and benefits, including health and dental, paid time off, 401(K) Savings Plan, Flexible Spending Plan, Equipment Account
Physical demands of this role:
These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to frequently lift and/or move up to fifty (50) pounds.
Interested in taking your career to another location? We have several openings at other SavATree locations across the United States, and we might be able to offer relocation assistance. Just ask us for more details!
SavATree’s mission is to take our passion for nature and keep this country’s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn care we work hard to make sure our discerning customers have attractive, healthy and cared-for green spaces to enjoy. Over the last thirty years, we have opened new offices across the country, and we are looking for people who want to grow with us.
SavATree is an equal opportunity employer and a Drug Free Workplace