Manager - Psychiatric Assessment

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Manager of Psychiatric Assessment

REPORTS TO POSITION: Director of Behavioral Health

DEPARTMENT: Behavioral Health

DATE LAST REVIEWED: November 2024

OUR VISION: Creating America’s healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Inpatient Behavioral Health Departments provide specialized care within the hospital setting including: psychiatric assessment and consult, emergency psychiatric care, and inpatient psychiatric treatment. Inpatient Behavioral Health includes the Psychiatric Assessment Team (PAT), Psychiatric Emergency Services (PES), and Sage View Psychiatric Unit.

POSITION OVERVIEW: The Manager of Psychiatric Assessment manages the delivery of professional services for PAT This position is responsible for the overall planning, budgeting, staffing, performance, and operation of the departments in conjunction with the director as well as performance and annual review of direct reports. The position requires travel between all four hospital campuses. This position has department on-call responsibilities. This position will directly supervise assigned caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control.

Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.

Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.

Supports professional growth opportunities to caregivers by providing clinical supervision.

Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.

Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts, and tools.

Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers.

Facilitate the growth and development of a culturally competent team in the provision of appropriate care to patients and family members who belong to diverse cultural backgrounds.

Supports the vision, mission, and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Travels to St. Charles Redmond, St. Charles Madras, and St. Charles Prineville.

Participates in the Behavioral Health Administrative call rotation.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: Masters or doctorate degree in social services, counseling, behavioral health or psychology.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION

Required: State licensure for Behavioral Health care (PhD, LMFT, LPC, LCSW) within three (3) years. Valid driver’s license and the ability to meet SCHS driving requirements.

AHA Basic Life Support for Healthcare Provider Certification

Preferred: N/A

EXPERIENCE

Required: 5 years behavioral health experience. 1 year of leadership experience.

Preferred: Leadership experience in emergency, crisis, or inpatient behavioral health setting

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

General:

Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.

Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees

Strong team working and collaborative skills

Ability to effectively reach consensus with a diverse population with differing needs.

Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.

Ability to multi-task and work independently

Attention to detail

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions

Strong analytical, problem solving and decision making skills

Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, keyboard operation.

Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds.

Exposure to Elemental Factors

Occasionally (25%): Chemical solution for Laboratory Caregivers.

Rarely (10%): Wet/slippery area.

Never (0%): Heat, cold, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

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