Manager Technical Services
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Management Level:
87Work Shift:
1ST SHIFT (United States of America)Job Summary
This role provides leadership and technical direction for Research and Development Technical Services at assigned manufacturing facilities and co-manufacturers. The R&D Technical Service Manager serves as the subject matter expert (SME) for assigned processes and acts as the owner of manufacturing instructions. The position leads plant commercialization, process validation, and continuous improvement initiatives while partnering cross-functionally with R&D Scientists, Operations, Engineering, Quality, and external suppliers. The role ensures safe, reliable, and cost-effective manufacturing execution while supporting business growth, innovation, and operational excellence.
Key Responsibilities
- Serve as the subject matter expert for assigned manufacturing processes and products
- Own and maintain manufacturing instructions (MI), including equipment, process settings, and cook/oven parameters
- Lead and oversee process validation, plant trials, and successful commercialization activities
- Support first production, new product introductions, and ongoing plant execution
- Provide technical support to manufacturing teams for problem resolution and operational challenges
- Lead structured problem-solving for product quality and manufacturing issues using data analysis and plant trials
- Partner with R&D Scientists to ensure manufacturability and process capability during product development
- Execute and support cross-qualifications, specification change qualifications, and line validations
- Support new line start-ups, automation projects, repatriations, co-manufacturing transitions, and new plant start-ups
- Drive process improvements, specification optimization, and cost-reduction initiatives
- Apply food science and process technology principles to improve yield, quality, and consistency
- Support capital planning by advising on equipment selection, design, and resource needs
- Collaborate with engineering teams and external equipment suppliers to evaluate and validate new technologies
- Conduct routine manufacturing instruction audits to ensure accuracy and data integrity
- Utilize systems such as NPD, Global Specification Management (GSM), and DevEx proficiently
- Support data and digital initiatives, including MI design and cleansing for enterprise platforms
- Travel as needed to support assigned and unassigned facilities based on business priorities
- Lead or support special projects and other duties as assigned
Requirements
Education
- BS, MS or PhD in Food Science, Meat Science, Food Engineering or related field. No degree with minimum of 5 years relevant experience.
Experience
- Minimum of 5 years of experience in food manufacturing, R&D, technical services, or process engineering
- Bakery manufacturing experience is a plus
- Demonstrated experience supporting plant commercialization, process validation, and manufacturing operations
- Experience working with cross-functional teams in a manufacturing environment
Computer Skills
- Proficient in Microsoft Office or equivalent software
- Experience with manufacturing systems, data platforms, and digital tools preferred
Communication Skills
- Strong verbal and written communication skills
- Ability to communicate technical information clearly to both technical and non-technical audiences
- Effective collaboration and stakeholder engagement capabilities
Special Skills & Physical Requirements
- Strong analytical and problem-solving skills
- Ability to work independently while influencing cross-functional teams
- Solid understanding of food processing equipment and manufacturing systems
- Willingness to travel to manufacturing facilities as required
- Ability to work in manufacturing environments, including lifting up to 40 pounds and exposure to plant conditions
Supervisory Responsibilities
- Management and supervisory responsibilities may be applicable, depending on assignment
Travel
- Travel required based on plant assignment and business needs (may exceed 25%)
Additional Internal Qualifications:
• Must not have 4 or more attendance points for locations on an 8 point policy (on application date)
• No written warning in the past six (6) months
• No suspension on record for the last 12 months
• New TM’s still in 90 days of probationary period are not eligible to apply.
Internal applicants should either upload a resume to their application on Workday OR complete their application fully showing current and past work experience.
Internal Management & Management Support Applicants:
Automatic notification to your current manager will be initiated upon selection for interview. This applies to all candidates who are level 79 or above.
All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.
Relocation Assistance Eligible:
YesReferral Payout Eligible:
YesFor Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.
About Us
Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.
Join us on the journey.
At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!
We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.
We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.
To learn more about our culture, please read Our Purpose.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.