Managing Counsel – Servicing

Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.​

Who we’re looking for

Toyota Financial Services’ Legal Department is looking for a passionate and highly motivated Managing Counsel – Servicing.

The primary responsibility of this role is to provide advice on a broad array of consumer finance issues, including auto finance servicing and compliance with applicable state and federal laws and regulations.

Reporting to the Assistant General Counsel, the person in this role will support the Legal department's objective to provide sound legal advice for various business units.

What you’ll be doing

• Partner with servicing operations LOB, evaluate, refine, develop, and implement consistent, strategically aligned policies, procedures, and controls.

• Monitor and advise Service Operations business partners on emerging state and federal legal and regulatory developments.
• Collaborate with Compliance, Risk, and Audit on regulatory examinations, agency inquiries, complaint investigations, and root-cause analyses.
• Counsel on pilots, product enhancements, and strategic initiatives across the mobility finance space.

• Counsel on default, repossession, collections, charge-off, redemption, deficiency balance, hardship, deferment, forbearance, workout, and bankruptcy-related servicing matters.

• Draft and oversee consumer servicing notices, consumer correspondence, and related legal documentation.
• Lead legal review and implementation of servicing process changes and consumer communications in response to business and regulatory requirements.
• Draft and update online policies, agreements, and electronic communication consents.

• Review escalated borrower complaints, disputes, and regulatory inquiries, and coordinate with internal and external counsel on litigation, arbitration, and enforcement matters.

• Analyze and review business practices and proposed initiatives for compliance with applicable federal and 50-state laws governing the servicing and collection of consumer loans and leases secured by personal property.

What you bring

• Education: Juris Doctor from an accredited law school
• License: currently licensed to practice law in any of the 50 states or the District of Columbia and able to be licensed to practice law in the state of Texas
• Experience: A minimum of 5 years of relevant legal experience in a similar field or industry

Added bonus if you have

• Experience with: State and Federal debt collection laws, Servicemember Civil Relief Act (SCRA), Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), UCC Article 9, Bankruptcy, laws and rules governing payments (Reg. E. Nacha Rules, Visa/Mastercard Rules), and Reg AB
• Experience in servicing and collection of consumer credit accounts
• Experience in working with Risk Management, Compliance, and Audit
• CPA or PMP
• 2+ years of experience working in-house or as external counsel advising lenders in the auto finance industry

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect ​
• Professional growth and development programs to help advance your career, as well as tuition reimbursement ​
• Team Member Vehicle Purchase Discount ​
• Toyota Team Member Lease Vehicle Program (if applicable) ​
• Comprehensive health care and wellness plans for your entire family ​
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable) ​
• Paid holidays and paid time off ​
• Referral services related to prenatal services, adoption, childcare, schools and more ​
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) ​
• Relocation assistance (if applicable) ​

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.

About Us

At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality.

Our mission is to build a future where everyone has the freedom to move.

We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place.

Career Possibilities:

Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working.

Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.