Norwegian-Speaking Customer Support Specialist – Zettle by PayPal

Are you a Norwegian speaker looking for an exciting international career opportunity? Would you like to live in sunny Lisbon while working with one of the most innovative names in financial technology?

We are currently recruiting Norwegian-speaking Customer Support Specialists to join an exciting Zettle by PayPal customer support project, starting on 23 November 2026.

Zettle is a Swedish fintech brand and part of PayPal, helping small and medium-sized businesses accept payments, manage sales and grow their businesses through smart digital solutions. In this role, you'll become part of an international team supporting business owners with the tools they use every day. It's a great opportunity to gain experience in the growing fintech industry while enjoying life in Portugal.

What will you be doing?

As a Customer Support Specialist for Zettle, you'll help merchants and business owners with a variety of questions related to their payment solutions.

Your daily responsibilities will include:

• Supporting Norwegian-speaking customers via phone, email and potentially chat
• Helping new customers set up their Zettle accounts and get started
• Troubleshooting technical issues with the Zettle app, card readers and accessories
• Assisting with questions about transactions, deposits, payments and reports
• Providing support with orders, deliveries and returns
• Delivering friendly, professional and solution-oriented customer service

What's in it for you?

• Work on the Zettle by PayPal project, an internationally recognized fintech brand
• Monthly compensation packages with or without company-provided accommodation
• Accommodation option in a company apartment in Lisbon (if you relocate to Lisbon)
• Private health insurance from the first day of your employment contract
• 22 days of annual paid leave, plus Portuguese public holidays
• International working environment with colleagues from different countries
• Opportunities for professional development

Working Hours & Location

• Full-time position: 40 hours per week
• Rotating shifts between 08:00 and 20:00, Monday to Friday, and 09:00 to 18:00 on weekends
• On site position in Lisbon, close to Oriente station and Parque das Nações

Who are we looking for?

• Fluent Norwegian speakers with good English communication skills
• People who enjoy helping others and solving problems
• A positive attitude and an interest in technology and digital solutions
• Good communication skills and a customer-oriented mindset
• Availability to start on 23 November 2026
• Candidates already in Lisbon or ready to relocate on short notice

Interested? Let's talk!