At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice https://careers.dukehealth.org/us/en/dhip Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Nurse Manager Job Location: North Carolina Eye, Ear, Nose and Throat-4102 N. Roxboro St, Durham, NC 27704 Job Summary: We are seeking a Nurse Manager to manage and coordinate patient care and personnel needs in a Duke Health Integrated Practice Clinic; plan, develop, implement and evaluate ambulatory health care services, programs and activities. This position will oversee NCEENT locations in Durham, Cary, Chapel Hill and Roxboro and will be expected to travel to each location as needed. Job Duties and Responsibilities: Manage ambulatory nursing services delivered within the clinic. Manage various personnel activities including orientation, hiring, evaluations, assessing competency, training, scheduling/staffing, counseling and conducting formal discipline for all clinical staff. Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff. Must analyze, develop and maintain an effective and efficient nursing care delivery system that reflects the needs of patient and family population of the clinic ensuring desired outcomes. Work side-by-side with clinical staff and participate in the education of patients and their caregivers. Collaborate with nursing peers in ambulatory care to promote nursing education and develop/introduce new initiatives for ambulatory care. Work closely with other nurse managers as resources and be able to mentor others as well. Identify clinical operational needs; manage appropriate levels of supplies and monitor equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort, safety, and compliance with regulatory agencies. Collaborate with the Health Center Administrator to determine fiscal requirements for the specific clinic; predict and recommend for budget equipment and supply needs, staffing needs to safely care for the patient population. Exemplify excellent customer service with direct pees and patients; and throughout the organization. Exhibit effective communication and problem solving skills. Identify, develop, and implement performance improvement processes to enhance clinic operations and practices for QI. Develop, document, implement, and monitor written policies and procedures reflective of the standard of care, PDC mission statement, and clinic objectives. Work in conjunction with other clinic managers to include but not limited to the HCA, and be able to provide coverage and clinic oversight in the absence of these. Perform other related duties incidental to the work described herein Job Eligibility Requirements: Bachelor's degree in nursing (BSN) required Minimum of three years of nursing experience with at least one year of leadership experience required. Experience in ambulatory or outpatient clinic operations preferred. OR, PACU experience preferred. Current RN licensure in the state of NC or compact state. BLS, PALS, ACLS required Job Schedule: Monday-Friday business hours Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.