Operations Customer Expert I - €1.059,3 A Month
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URGENT — Customer Support Specialist (Italian Market | Lisbon)Full relocation to Portugal covered
We are recruiting
Customer Support Specialists
for the Italian market to join an international support team based in Lisbon.
This role is ideal for candidates who enjoy helping customers, solving issues with clarity and empathy, and working in a structured, service‐oriented environment.
Role OverviewAs a Customer Support Specialist, you will assist users by providing clear information, resolving enquiries and ensuring a smooth experience across phone and email channels.
You will be the first point of contact for customers, offering guidance, processing requests and ensuring each interaction is handled with professionalism.
Daily Responsibilities Include:
Handling inbound calls and email enquiries
Providing accurate information and clear guidance
Supporting customers with account‐related or service‐related questions
Requesting and updating customer documentation when needed
Processing orders and coordinating follow‐up steps
Ensuring a positive and efficient customer experience
Eligibility RequirementsTo be considered for this role, candidates must have:
Fluency in Italian C2 and English B2
Strong communication and customer‐care skills
Ability to work in a structured, fast‐paced environment
High attention to detail and problem‐solving ability
Previous customer support experience is a plus
Relocation Package — Fully Covered
A complete relocation programme is provided, including:
Accommodation in a company apartment
(utilities included)
Relocation costs and logistics fully covered
Fully furnished room with essentials provided upon arrival
Legal and administrative support (visa, ID, housing, etc.)
Eligibility for accommodation for candidates living 100+ km from Lisbon
RELOCATION COVERED — 100%
Salary ConditionsMonthly Gross Compensation (example For 22 Working Days):
With Accommodation
Base Salary:
776 €
Apartment Benefit‐in‐kind:
200 €
Holiday Allowance:
154 €
Total package (incl. benefit‐in‐kind): 1,****** €
Total gross CASH: 1,****** €
Without Accommodation
Base Salary:
1,061 €
Meal Allowance:
154 €
Total package: 1,****** €
Total gross CASH: 1,****** €
Additional Notes:
Holiday and Christmas allowances paid monthly
Health insurance from day one of contract
Meal allowance paid via prepaid card
Apartment benefit‐in‐kind is tax‐free until
31 December ****
Income tax varies by personal profile;
Social Security is 11%
Working Conditions
40h/week, rotating shifts (24/7)
8h/day + 1h lunch break
Portuguese public holidays apply
Compensation day for holidays worked
22 days of annual leave per year
Modern workplace in Lisbon (Tejo area)
Apply nowThis is an
urgent recruitment process
with
limited onboarding slots .
If you meet the criteria and want to relocate with full support, please send your CV as soon as possible.
#J-*****-Ljbffr
We are recruiting
Customer Support Specialists
for the Italian market to join an international support team based in Lisbon.
This role is ideal for candidates who enjoy helping customers, solving issues with clarity and empathy, and working in a structured, service‐oriented environment.
Role OverviewAs a Customer Support Specialist, you will assist users by providing clear information, resolving enquiries and ensuring a smooth experience across phone and email channels.
You will be the first point of contact for customers, offering guidance, processing requests and ensuring each interaction is handled with professionalism.
Daily Responsibilities Include:
Handling inbound calls and email enquiries
Providing accurate information and clear guidance
Supporting customers with account‐related or service‐related questions
Requesting and updating customer documentation when needed
Processing orders and coordinating follow‐up steps
Ensuring a positive and efficient customer experience
Eligibility RequirementsTo be considered for this role, candidates must have:
Fluency in Italian C2 and English B2
Strong communication and customer‐care skills
Ability to work in a structured, fast‐paced environment
High attention to detail and problem‐solving ability
Previous customer support experience is a plus
Relocation Package — Fully Covered
A complete relocation programme is provided, including:
Accommodation in a company apartment
(utilities included)
Relocation costs and logistics fully covered
Fully furnished room with essentials provided upon arrival
Legal and administrative support (visa, ID, housing, etc.)
Eligibility for accommodation for candidates living 100+ km from Lisbon
RELOCATION COVERED — 100%
Salary ConditionsMonthly Gross Compensation (example For 22 Working Days):
With Accommodation
Base Salary:
776 €
Apartment Benefit‐in‐kind:
200 €
Holiday Allowance:
- €
- €
154 €
Total package (incl. benefit‐in‐kind): 1,****** €
Total gross CASH: 1,****** €
Without Accommodation
Base Salary:
1,061 €
Meal Allowance:
154 €
Total package: 1,****** €
Total gross CASH: 1,****** €
Additional Notes:
Holiday and Christmas allowances paid monthly
Health insurance from day one of contract
Meal allowance paid via prepaid card
Apartment benefit‐in‐kind is tax‐free until
31 December ****
Income tax varies by personal profile;
Social Security is 11%
Working Conditions
40h/week, rotating shifts (24/7)
8h/day + 1h lunch break
Portuguese public holidays apply
Compensation day for holidays worked
22 days of annual leave per year
Modern workplace in Lisbon (Tejo area)
Apply nowThis is an
urgent recruitment process
with
limited onboarding slots .
If you meet the criteria and want to relocate with full support, please send your CV as soon as possible.
#J-*****-Ljbffr
