Peer Group Deliverer | S1 | DAC | Multiple Locations | Internal Mobility
SantanderIT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
THE DIFFERENCE YOU MAKE
The Colleague Investment Team within Digital and Assisted Channels is looking for a Peer Group Deliverers across multiple sites on an FTC for 12 months.
You’ll be responsible for the delivery of high-quality training to new and existing colleagues within Digital & Assisted Channel both remotely and on site if required. Your role will ensure that new joiners and existing colleagues are trained to the highest standard which is then reflected in the exceptional service provided to our customers and further embedded through quality coaching and development.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
Delivering training to both new and existing colleagues using different styles and methodologies.
Building relationships across the Training Team and with stakeholders to ensure quality training is delivered within agreed timeframes.
Being a Subject Matter Expert whilst identifying own areas of development to ensure knowledge is up to date.
Adhering to all quality and control procedures ensuring all quality and risk objectives are met.
WHAT YOU’LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional Experience
Subject Matter Expert in your area with excellent in-depth knowledge of processes and our core systems and products within your skillset (required)
Knowledge of MS office (preferred)
Hard Skills
Strong attention to detail (required)
Prioritisation and Organisational skills (required)
Commitment to personal growth and development (required)
Cross team collaboration, sharing learning and best practices and supporting the wider team (required)
Ability to identify and manage risk within own role (required)
Soft Skills
Flexibility and resilience to operate in a fast paced and ever-changing environment (required)
Innovative and creative thinking (preferred)
Effective stakeholder management skills with the ability to liaise and communicate with colleagues at all levels (preferred)
WE VALUE YOUR IMPACT
At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.
Salary Range:
£25,000.00 - £31,579.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.
Ready to be recognised? It starts with you.
LOCAL COMPLIANCE
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.
To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).
When applying, please consider the travel distance, time and cost to your chosen office locations.
If you apply for this Fixed Term Contract (FTC) or Secondment opportunity and are not based at, or able to travel to, one of the primary locations listed in the advert, alternative business locations may be considered on an exceptional basis, subject to business justification, for the duration of the assignment. Should the position later become permanent, you would be required to accept the Primary location associated with the role.
We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.( Only applicable for roles that are eligible for sponsorship)
WHAT TO DO NEXT
If this sounds like a role you are interested in, then please apply.
For further Guidance please visit Internal Mobility - Candidate Guidance.
If you want to know more about the opportunity:
Please contact Zuleka Khan – Zuleka.Khan@santander.co.uk and/or Claire Sutherland - Claire.McMahon@santander.co.uk