PET CD | Pet Territory Manager (Kanto-Koshinetsu)

Relocation Assistance Offered Within Country
Job Number #177255 - Tokyo, Tokyo-To, Japan

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Position Purpose / Job Summary

Partner directly with specialty pet retailers at the store level to execute Hill's "7P Strategy" with excellence. Strive to make Hill's the preferred strategic partner for assigned accounts and secure professional and business support to grow market share and sales.

Key Responsibilities

• Nutritional Knowledge (5%)
  • Maintain and enhance advanced knowledge of small animal nutrition, as well as company and competitor products, through training and self-study.
• Territory Management (15%)
  • Achieve territory sales targets.
  • Plan and execute visit value (coverage, frequency, productivity) within the territory based on store classification and required activities.
  • Report daily goals and visit logs in C4C (system) on the same day (or by the end of the week at the latest).
  • Review territory store potential annually.
  • Promptly identify new stores to secure a strong presence and recommendation for the Hill's brand.
  • Maintain accurate records in Hill's reporting systems for:
    • All stores within the territory
    • All professional and administrative activities
• Business Development (60%)
  • Acquire deep knowledge of customers' business and organization, building networks with key decision-makers and influencers within stores.
  • Provide best-in-class professional support (detailing, in-store seminars, technical meetings, training, in-store merchandising execution, etc.) to engage with all key stakeholders at designated stores.
  • Identify opportunities in assigned stores, deliver technical and business proposals that meet the needs of both Hill's and the customer, and establish a preferred partner status through excellent 7P execution.
  • Execute the following activities:
    • Expansion of Hill's product distribution, optimal display and visibility, and proactive recommendation by store staff
    • Rapid introduction, support, and distribution securing of new products
    • Securing planograms, enhancing visibility, and managing appropriate inventory at each store
    • Proposing plans to acquire new users for the Hill's brand
    • Negotiating secondary displays (gondola ends, pallet displays, shop-in-shop, etc.) to maximize promotional campaign results
  • Develop and implement annual business plans for key accounts to meet customer needs and Hill's overall commercial objectives.
  • Conduct regular (quarterly) business reviews with store decision-makers to evaluate progress toward goals and adjust plans accordingly.
• Business & Financial Management (10%)
  • Monitor territory goal achievements against Key Performance Indicators (KPIs) and take corrective actions as needed.
  • Manage assigned budget and submit required documentation to headquarters in a timely and accurate manner.
  • Process and submit Travel & Expense (T&E) reports promptly and accurately.
• Others (10%)
  • Represent Hill's at trade shows, pet training days, regional and national meetings, client conferences, etc.
  • Stay up-to-date on industry trends and competitor activities, sharing knowledge with headquarters through appropriate forums.

*The above duties and responsibilities are representative examples, and other duties may be assigned as needed.

Education & Experience Requirements

• Bachelor's degree
• Preferred sales experience in Field Sales, Veterinary Industry, FMCG (Fast-Moving Consumer Goods), Pharmaceutical companies, or Nutrition-related companies.

Expected Skill Sets

• Proficient skills in Microsoft Office (especially Excel) and Google tools, along with the ability to learn internal proprietary tools and programs.
• Valid driver's license - Required.

Leadership Competencies (Aligned with Colgate Global Competencies)

• Effective Execution
• Relationship Building
• Consumer / Customer Focus
• Planning / Priority Setting
• Influence / Negotiation
• Teamwork and Collaboration

Functional Competencies (Aligned with Colgate Global Competencies)

• Customer Understanding & Customer Collaboration
• In-Store Execution
• Customer Influence & Negotiation
• Integrated Commercial Planning

Working Relationships (Key Partnerships & Reporting)

• Direct Reports: None
• Reports To: Field Sales Manager

Travel Requirements

• Expected Travel Percentage: Up to 30%

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.