Polish Speaking Customer Service for Healthcare Industry -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Healthcare industry. This role is ideal for individuals looking to make a difference in people's lives by providing exceptional service and support to Polish-speaking clients navigating healthcare services. Responsibilities Deliver high-quality customer service to Polish-speaking clients through phone, email, and chat, addressing inquiries related to healthcare services and products. Assist clients with appointment scheduling, insurance inquiries, and general healthcare questions. Provide accurate information about healthcare options and resources available to clients. Handle customer complaints and feedback in a professional manner, ensuring a high level of client satisfaction. Collaborate with healthcare professionals and internal teams to resolve issues and enhance the client experience. Maintain up-to-date knowledge of healthcare policies and procedures to assist clients effectively. Document all client interactions and maintain thorough records for compliance and reporting. Fluency in Polish and English, both written and spoken. Experience in customer service, preferably in the healthcare or related industry. Strong communication and interpersonal skills. Ability to handle sensitive information with care and maintain client confidentiality. Familiarity with healthcare services and terminology is a plus. Proficiency in customer service software and Microsoft Office applications. Detail-oriented with strong organizational and multitasking skills. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks