Portuguese-Speaking Customer & Technical Support Specialist

Location: Athens, Greece

Work Model: On-site

Are you fluent in Portuguese and interested in technology and digital services? Join an international team supporting well-known global brands across digital platforms, cloud services, financial technology and consumer products!

As a Customer & Technical Support Specialist, you will assist Portuguese-speaking customers with technical issues, account access, payments and online services, providing professional support through phone, chat, email and social media.

What We Offer

Salary: €1,045.72–€1,100 gross/month

Monthly performance bonus of up to €300 or 20% of gross salary, depending on the team

Salary progression up to €1,150 gross/month

Additional transportation and food allowances for selected on-site teams

Relocation support for eligible candidates

Comprehensive paid training and onboarding

8-month contract with potential for extension

Additional loyalty bonuses in selected teams

Working Schedule

Monday to Friday, with occasional weekend shifts depending on the team

Fixed daytime or rotating shifts

Requirements

Native-level or C1 Portuguese

B2 English (C1 for some teams)

Good written and verbal communication skills

Basic computer skills and ability to multitask

Minimum typing speed of 25 WPM

Previous customer support experience is an advantage; some teams require at least 1 year.

Your Responsibilities

Assist Portuguese-speaking customers through different communication channels.

Troubleshoot technical issues related to applications, devices and online services.

Support customers with account access, payments, refunds and subscriptions.

Handle customer inquiries and ensure high-quality service.

Document interactions and escalate complex cases when necessary.

Ready for a new opportunity in Greece? Apply now and become part of an international team!