Principal Program Manager — Business Operations

Location: Nashville, TN — onsite 5 days/week. Relocation assistance is available; this is not a remote position.

Work Authorization: Visa sponsorship is not available for this position.

Oracle Cloud Infrastructure (OCI) Core Platforms is seeking an experienced Principal Program Manager — Business Operations to lead and improve critical business operations programs. This role focuses on strengthening operational governance, streamlining purchasing workflows, improving internal business tools, and driving accountability for business commitments across technical and business teams.

In this role, you will drive cross-functional initiatives spanning operational governance, third-party reviews, purchasing workflows, internal business tools, and business commitment tracking. You will partner with technical and business stakeholders to simplify complex processes, improve operational visibility, and establish clear ownership and accountability.

This is a hands-on, individual contributor role requiring independent program execution, sound judgment, strong stakeholder management, and the ability to translate operational challenges into scalable, sustainable improvements.

Why Join OCI Core Platforms?

OCI Core Platforms operates in a complex technical environment where effective business operations are essential to coordinating work across engineering, finance, operations, procurement, and business teams.

As a Principal Program Manager, you will play an important role in improving how operational decisions are made, purchasing activities are coordinated, internal tools are enhanced, and business commitments are managed.

This role offers opportunities to:

• Drive operational impact: Improve the processes and workflows that support day-to-day business execution.
• Own meaningful programs: Independently lead initiatives from problem identification through implementation and sustained adoption.
• Work across organizations: Partner with engineering, finance, operations, procurement, and business stakeholders.
• Improve how work gets done: Introduce process standardization, automation, documentation, and self-service capabilities.
• Create lasting improvements: Build operational practices that strengthen visibility, accountability, and efficiency.

This opportunity is suited for an experienced business program manager who enjoys solving operational challenges, simplifying complex processes, and driving measurable improvements through collaboration and execution.

Key Responsibilities

• Lead cross-functional business operations programs, managing priorities, dependencies, risks, and deliverables across multiple stakeholder groups.
• Drive operational governance and recurring business reviews, ensuring clear decisions, assigned ownership, documented actions, and timely follow-through.
• Coordinate purchasing workflows, including complex purchase request consolidation, stakeholder alignment, issue resolution, and process improvements.
• Partner with business and technical teams to gather requirements, prioritize enhancements, and improve the usability and effectiveness of internal business operations tools.
• Establish and maintain processes for tracking business commitments, monitoring progress, identifying risks, and providing actionable operational reporting.
• Analyze operational data, workflow performance, and stakeholder feedback to identify inefficiencies and recommend practical improvements.
• Develop standardized processes, governance documentation, training materials, and self-service resources to improve consistency and reduce manual effort.
• Identify and implement opportunities for workflow automation and AI-enabled productivity improvements.
• Balance recurring operational responsibilities with longer-term initiatives that improve scalability, transparency, and execution.
• Build strong cross-functional relationships, influence decisions without direct authority, and drive accountability across technical and business organizations.

Minimum Qualifications:

• 8+ years of experience in business operations, program management, strategy, or related roles in a complex, fast-paced environment.
• Demonstrated experience leading cross-functional programs, business operations initiatives, or operational improvement programs within a complex organization.
• Proven ability to independently manage multiple programs or workstreams involving diverse stakeholders, competing priorities, dependencies, and evolving requirements.
• Strong program management fundamentals, including planning, execution, risk management, issue resolution, stakeholder coordination, and commitment tracking.
• Experience evaluating business processes, identifying operational gaps, implementing practical improvements, and supporting sustained adoption.
• Ability to develop governance mechanisms, establish clear ownership, document decisions, and drive accountability for deliverables.
• Experience using operational data, reporting, and tracking tools to monitor progress, identify risks, and support business decisions.
• Strong written and verbal communication skills, including the ability to communicate complex operational topics clearly to technical and nontechnical audiences.
• Demonstrated ability to influence stakeholders without direct authority, navigate ambiguity, exercise sound judgment, and drive initiatives to completion.
• Excellent organizational skills, attention to detail, and consistent follow-through, with the ability to balance recurring operational responsibilities and strategic improvements.

Preferred Qualifications:

• Experience supporting cloud infrastructure, engineering, technology operations, or another complex technical organization.
• Familiarity with procurement processes and purchasing coordination.
• Experience gathering business requirements and coordinating improvements to internal business applications, workflow systems, or operational tracking tools.
• Experience designing or implementing workflow automation, AI-enabled productivity solutions, or self-service business operations capabilities.
• Experience developing operational governance frameworks, standard operating procedures, process documentation, and stakeholder training.
• Familiarity with business reporting, operational dashboards, and continuous improvement practices.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $91,000 to $209,500 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.