New York, NY · On-site · Full-time
Compensation: $100K–$180K + equity

About the Company

Our client is a Series A consumer AI company building a personal context platform that already has millions of people using it to track and understand what they consume. They are a small, fast-moving team backed by leading technology investors, and this hire will be the operational core of their product and engineering organization.

Founded 2021 · roughly 15 people · Industry: AI, Consumer

The Role

This is the operational backbone of the product, design, and engineering team: keeping the shipping machine clear, coordinated, and fast so each function can focus on its highest-leverage work. It is a hands-on, facilitation-heavy execution role with substantial ownership and a path into broader operations leadership. It is not a strategy or product-vision seat.

What you'll be doing

Run the product operating system: sprint planning across Product, Eng, and Design, and own the backlog as a living artifact.
Own release coordination, QA readiness, launch checklists, and cross-team communication.
Spot coordination gaps, unclear ownership, and bottlenecks before they become expensive.
Own support operations: intake, routing, resolution, and turning recurring support signals into product and engineering inputs.
Use AI aggressively to compress admin work and build lightweight automations that let a small team operate at greater scale.
Simplify process aggressively, favoring higher reliability over more ceremony.

Tech stack: Swift, SwiftUI, Kotlin, Compose, TypeScript, Hono, Postgres, Supabase, Snowflake, Cloudflare, AWS, Amplitude, Statsig, Sentry, Grafana Cloud

Requirements

3–7 years in a product, project, or technical program management role on a software product, with a track record of execution and operational rigor.
Hands-on exposure to the full software development lifecycle: sprints, backlog, releases, and QA.
Fluent working directly with engineers in a software development environment.
Has owned a product-ops or release process end-to-end and independently, including building one from scratch and recognizing when an existing one is broken.
Experience at an early-stage (Seed to Series C) startup.
Strong communicator and facilitator who runs meetings, documents decisions, and closes loops.
Able to work in person daily at the New York City office.

Nice to Haves

A consumer or B2B2C background with deep operational complexity, such as trust and safety, payments, moderation, or multi-stakeholder coordination.
Experience operating across multiple company stages, from very small teams up through scale.