Relocate to Greece for a Remote Job | German Customer Care (Insurance)

Relocate to Greece for a Remote Job | German Customer Care (Insurance) Location: Remote within Greece only (based in Piraeus, Greece ) Important: This role is remote , but you must live in Greece to do the job. If you're abroad, you will need to move to Greece (relocation support available). Start Date: 22 June 2026 Working Schedule Monday to Sunday (5-day work week) Rotational shifts between 09:00 – 22:00 Compensation & Benefits €1,450 gross/month Up to 10% performance bonus (based on targets) Relocation Package (for candidates moving to Greece) If you are not currently in Greece, you can choose one of the following: Option 1 (Full coverage): Flight + hotel + real estate agency fees fully covered Option 2 (Allowance): €250 relocation allowance + real estate agency fees covered About the Project Join a market-leading German insurance group with 13+ million customers and 14 million insured vehicles . You'll work on a stable, regulated, high-impact insurance project—while enjoying the lifestyle and flexibility of living in Greece and working from home. What You'll Do (Customer Care Agent – German Market) You will be the first point of contact for German-speaking customers, handling inbound and outbound communication. Customer Support & Case Management Handle customer inquiries via phone and email (German) Process insurance claims and resolve issues efficiently Escalate complex cases according to internal procedures Motor Insurance Operations Process new vehicle insurance applications Manage contract changes, conversions, and terminations Handle correspondence and documentation Administrative Tasks (High Accuracy Required) Accurate contract logging (business-critical) Process address changes, account updates, and SEPA mandates Ensure timely handling of incoming documents (email/post) Additional Responsibilities Provide insurance advice and prepare tailored offers Cross-sell additional insurance products (liability, property, legal, etc.) Support onboarding (e.g., self-service portal registrations) Schedule pension consultation appointments What We're Looking For Language German C1+ (fluent) Skills & Competencies Strong communication skills and customer-first mindset Ability to explain complex insurance topics clearly Strong problem-solving with focus on first-contact resolution High attention to detail (data entry & documentation) Comfortable multitasking across systems in a fast-paced environment Technical Requirements Confident PC user (Windows, CRM systems, MS Office) Typing speed 25 WPM with 85% accuracy Education Minimum high school diploma Work Setup & Training Fully remote—only within Greece Training from home Growth & Development Continuous training and upskilling Exposure to a leading European insurance environment Build long-term expertise in insurance operations & customer care Apply Now If you are a German speaker looking for a stable remote role in Greece (and you're ready to relocate if needed), apply now to take the next step in your career.