Senior DevOps Engineer

Senior DevOps Engineer | Remote — United States / Canada

Kibo Commerce | Cloud-Native SaaS | Kubernetes | Terraform | GitOps

Visa sponsorship may be available for exceptionally qualified candidates.

Build the Infrastructure Behind Enterprise Commerce

At Kibo Commerce, we're not simply maintaining infrastructure. We're building, automating, securing, and continuously improving the cloud-native systems that power enterprise digital commerce and order management.

Our technology helps leading brands such as Ace Hardware, Zwilling, Jelly Belly, and others deliver sophisticated commerce experiences and manage complex order fulfillment operations.

Kibo is MACH Alliance Certified and was named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.

We're looking for a Senior DevOps Engineer who loves solving difficult infrastructure challenges, improving production reliability, and building automation that makes engineering teams more effective.

If you're passionate about Kubernetes, cloud infrastructure, infrastructure as code, and production engineering, we'd like to hear from you.

What You'll Be Doing

• Design, implement, and improve cloud infrastructure supporting enterprise SaaS applications.
• Manage and optimize large-scale production Kubernetes environments.
• Build and maintain infrastructure as code using Terraform and related automation tools.
• Develop and improve GitOps and CI/CD pipelines using technologies such as Argo CD, Flux, Jenkins, and Helm.
• Implement observability, monitoring, and alerting using tools such as Prometheus and OpenTelemetry.
• Troubleshoot complex production incidents, perform root cause analysis, and implement long-term solutions.
• Automate repetitive operational tasks using Python, Bash, Go, or similar languages.
• Collaborate with software engineering teams to improve deployment speed, security, scalability, and reliability.
• Help strengthen engineering standards, security compliance, and operational best practices.
• Participate in a reasonable, shared 24/7 on-call rotation.

What We're Looking For

We're seeking an experienced, hands-on engineer with a strong background supporting production cloud-native applications.

Core Qualifications

• 6+ years of substantial, hands-on DevOps, SRE, or platform engineering experience; senior-level production ownership is essential.
• Extensive Linux systems administration and troubleshooting experience.
• Strong production experience with Kubernetes, including cluster operations, troubleshooting, scaling, and reliability.
• Significant hands-on experience with AWS, Azure, or Google Cloud.
• Proven experience building and maintaining infrastructure using Terraform.
• Experience with GitOps deployment workflows, preferably Argo CD or Flux.
• Strong CI/CD and automation experience using Jenkins, Helm, Ansible, or comparable tools.
• Experience with monitoring and observability technologies such as Prometheus and OpenTelemetry.
• Proficiency in Python, Bash, Go, or similar scripting languages.
• Strong understanding of networking, security fundamentals, and relational databases.
• Excellent communication, troubleshooting, and cross-functional collaboration skills.

Experience supporting high-availability SaaS platforms, microservices, or transaction-intensive applications is especially valuable.

Please Read Before Applying

We want to respect your time and ours. This position requires genuine, hands-on engineering experience.

This role is probably not the right fit if:

• Your DevOps experience is primarily limited to running deployment pipelines or managing support tickets.
• You have used Kubernetes but have not supported or troubleshot production clusters.
• You have limited experience writing or maintaining infrastructure as code.
• You have not personally investigated and resolved production infrastructure problems.
• Your experience is primarily managerial and you are no longer actively hands-on with engineering technologies.

We value demonstrated technical ability over certifications, job titles, or long lists of tools on a résumé.

You do not need experience with every tool listed, but you must bring substantial production infrastructure engineering experience.

Our AI Policy During Interviews

Kibo embraces modern technology, including artificial intelligence, and recognizes its value in software engineering.

However, we expect candidates to demonstrate their own knowledge, experience, and problem-solving abilities during our interview process.

The use of AI tools, real-time AI assistants, automated answer generation, or other unauthorized assistance during interviews or technical evaluations is strictly prohibited unless expressly authorized by Kibo.

Using AI or other unauthorized assistance without prior approval is a violation of our interview process and will result in withdrawal of your candidacy.

Candidates will be asked to acknowledge this policy as part of the application process.

Why Kibo?

Modern Technology. Work in an environment focused on cloud-native SaaS, composable commerce, microservices, and automation.

Meaningful Engineering Impact. Help improve the infrastructure and reliability of technology that enterprise customers depend on.

Technical Challenges. Solve real production engineering problems involving scalability, deployment automation, security, and performance.

Global Collaboration. Work alongside talented engineers and technology professionals across Kibo's global organization.

Industry Recognition. Join a company recognized by leading technology analysts for its enterprise commerce and order management solutions.

Remote Flexibility. This position is remote within the United States or Canada.

Visa Sponsorship. We are open to considering sponsorship for highly qualified candidates, subject to applicable immigration requirements and company approval.

Ready to Make an Impact?

If you're an experienced DevOps engineer who enjoys building reliable infrastructure, solving complex technical problems, and making engineering teams more effective, we'd welcome your application.

Join Kibo and help power the infrastructure behind modern enterprise commerce.