Senior Field Service Engineer

Senior Technical Engineer – Food Processing Machinery

Jeddah, Saudi Arabia | Field service + technical sales support | Travel across the Kingdom

About the role

Al Waha Industrial Factory, a Jeddah-based manufacturer, is launching a new business line supplying and servicing machinery for food producers in Saudi Arabia. We are looking for the engineer who will lead it technically, from the first installation onwards.

What you will do

- Install and commission machines at customers' plants

- Carry out preventive maintenance visits and troubleshoot breakdowns on site

- Train customers' operators and maintenance teams

- Handle technical inquiries, prepare quotation and sample requests, and check supplier offers against what the customer actually needs

- Keep clear records: visit reports, machine checklists, project updates

What we are looking for

- Bachelor's degree in Electrical, Mechatronics or Mechanical Engineering (or equivalent)

- 5+ years in field service, technical support or maintenance of industrial machinery

- Hands-on experience with PLC-controlled machines: fault diagnosis on PLCs and HMIs, reading electrical and pneumatic schematics, sensors and drives

- Food industry experience strongly preferred (processing or packaging lines: meat, poultry, dairy, bakery or similar)

- Fluent Arabic and English; French is a plus

- Valid driving licence and willingness to travel regularly to customer sites within Saudi Arabia

What we offer

- Competitive package based on experience, discussed with shortlisted candidates

- Medical insurance and annual leave as per Saudi labour law

- Transport for customer visits

- Visa sponsorship for candidates outside Saudi Arabia

- The chance to build a new division from its first day, working directly with top management

- Technical training on the equipment we represent

Hiring process

Shortlisted candidates will be contacted for an initial phone and/or video interview, followed by one or two further interviews with management.

Candidates inside and outside Saudi Arabia are welcome to apply.