Senior Forward Deployed Engineer

Senior Forward Deployed Engineer | Voice AI Startup About the Company Our client is a fast-growing Y Combinator-backed Voice AI startup transforming sales, support, and customer engagement. With $5M in seed funding and approaching $35M ARR, achieved with just 20 people, they're building the standard for voice automation at scale. The Role As a Senior Forward Deployed Engineer, you'll embed directly with enterprise clients to deliver production-ready voice AI solutions end-to-end. You'll be the bridge between technical and non-technical stakeholders, driving adoption, shaping the platform through field insights, and becoming a go-to expert on building with voice AI and LLM-powered systems. Key Responsibilities Lead full project delivery using a cutting-edge voice agent platform — from prototyping through to production — communicating progress and risks clearly throughout Build full-stack integrations (Python, JavaScript) with enterprise tools including CRMs, ERPs, and scheduling systems Partner with sales to gather requirements, prototype demos, and present system designs to clients Develop deep expertise in voice AI solutions, including LLM prompting strategies and best practices Scope projects, resolve blockers, and keep cross-functional teams aligned with concise, effective updates Codify reusable patterns into tools or platform components Translate field feedback into actionable product and GTM recommendations Requirements 2+ years in a customer-facing technical role — Solutions Engineering, Technical PM, Customer Success/Support Engineering, or founder experience Exceptional communication skills, including the ability to explain complex technical concepts to non-technical audiences Proven track record delivering systems in fast-paced, ambiguous environments Production-grade coding ability in Python, JavaScript, or equivalent Working knowledge of LLM-powered systems and their UX implications Proactive risk management and the ability to maintain momentum under pressure Compensation & Benefits Salary: $180K – $250K Equity provided Location: Redwood City, CA Schedule: Full-time, 70 hrs/week (50 onsite + 20 remote, flexible hours) Location: Redwood City, CA 100% medical, dental, vision coverage Unlimited meals and snacks Gym, internet, cellphone and commute reimbursement Visa sponsorship available (H1B, TN, L-1, E-3, F-1, O-1) Interview Process Recruiter intro call (15 min) Technical phone interview — live coding on CoderPad (45 min) Onsite/virtual interviews (2–3 hrs): Communication, Architecture Case, and Problem-Solving rounds Compensation The base pay range for this role is $180,000 – $250,000 per year.