Senior Health Care Support Worker - General Outpatient Department

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

We are looking for a caring, motivated and enthusiastic Senior Healthcare Support Worker to join our General Outpatient Department within NHS Greater Glasgow and Clyde. As part of a multidisciplinary team, you will play a key role in supporting patients throughout their outpatient journey, ensuring they receive safe, compassionate and person-centred care. Working alongside Registered Nurses and other healthcare professionals, you will undertake a range of clinical and non-clinical duties that contribute directly to high-quality patient care. This is an excellent opportunity to develop your skills, gain valuable experience, and make a meaningful difference to patients every day. At NHSGGC, you will be supported to learn, grow and thrive within one of the UK's largest and most progressive healthcare organisations.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

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Duration, Location, and Working Pattern:

• Gartnavel General Hospital
• Monday to Friday
• Permanent, full-time
  
  

Key Responsibilities

• Deliver high-quality person-centred care to patients attending outpatient services
• Undertake a range of delegated clinical care tasks under the supervision of a Registered Nurse
• Perform patient observations and routine tests and accurately report findings
• Support safe patient movement and transfers within the department
• Maintain accurate patient records and uphold confidentiality standards
• Assist with stock control housekeeping duties and equipment checks
• Work collaboratively with the multidisciplinary team to ensure excellent patient care
  
  

Knowledge, training, qualifications and/or experience required to do the job:

• SVQ Level 3 qualification or equivalent knowledge gained through relevant experience and training
• Effective written and verbal communication skills with good literacy and numeracy abilities
• Basic IT skills and the ability to accurately maintain patient records
• Understanding of infection prevention health and safety and confidentiality requirements
• Ability to demonstrate compassion empathy and a patient-centred approach to care
• Experience of working effectively as part of a multidisciplinary team
• Willingness to undertake ongoing learning training and professional development activities
  
  

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies
  
  

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Senior Charge Nurse, Angela Keane, 0141 201 0053, angela.keane@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible.

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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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