Senior Product Insights Manager

PING, Inc. is seeking a Senior Product Insights Manager that is responsible for identifying future product opportunities that strengthen PING's Soft Goods business. Through consumer, competitive, market, channel, and product-performance research, this position helps define annual and long-range Soft Goods line plans by identifying market opportunities, assortment gaps, category growth areas, and unmet consumer needs. This position requires the candidate to reside in the Phoenix Metro Area, relocation assistance will be provided.

OUR MISSION:
“To be the unquestioned leader in innovation, design, service and quality while providing an enjoyable environment for employees, and relocation them to fulfill their potential.”

WE OFFER:
• Competitive benefits and compensation package
• Generous employee discount
• Robust wellness program with cash incentives
• Ride Share Programs
• Flexible time off

DUTIES:
• Lead market, consumer, competitive, channel, and product-performance research to identify opportunities for PING Soft Goods.
• Partner with the Director of Soft Goods Design & Development and appropriate cross-functional teams to help define annual and long-range Soft Goods line plans, assortment sheets, and product priorities.
• Evaluate the current Soft Goods product mix to identify white space, unmet golfer and customer needs, assortment gaps, duplication, underperforming products, and opportunities for category growth.
• Develop evidence-based recommendations for new products, product extensions, collections, color and price-point opportunities, channel applications, and product lifecycle actions for consideration by Management.
• Create clear product briefs that define the intended consumer, user need, use case, competitive landscape context, assortment role by supporting evidence, key assumptions, and recommended next steps for the Design and Development teams using data.
• Use approved analytical tools, dashboards, reports, and research sources to review sales, sell-through, inventory, pricing, product lifecycle, customer feedback, and other available product-performance information.
• Plan and conduct competitive shopping, retail observation, field research, trade-event research, surveys, interviews, and other approved research activities; synthesize findings into actionable recommendations.
• Prepare and present decision-ready reports, line reviews, dashboards, briefs, and presentations that clearly communicate findings, implications, risks, assumptions, and recommended actions.
• Collaborate with Design, Innovation, Product Development, Sales, Product Marketing, Ecommerce, Supply Chain, Customer Service, and other business partners to gather input and improve the quality of product and assortment recommendations.
• Support post-launch and product lifecycle reviews by comparing intended product objectives with available performance, inventory, channel, customer, and market information; maintain organized research files and historical insight resources.

REQUIREMENTS:
• Bachelor’s Degree in Business, Marketing, Merchandising, Consumer Insights, Market Research, Data Analytics, Economics, Statistics, Product Strategy, or a related discipline from a properly accredited college or university, plus a minimum of 6 years’ directly related professional experience; OR an equivalent combination of education and experience. Experience in consumer products, sporting goods, golf, soft goods, accessories, apparel, footwear, outdoor products, retail, ecommerce, merchandising, category planning, product strategy, consumer insights, or market research is preferred.
• Strong analytical, market-research, problem-solving, and critical-thinking skills, with the ability to distinguish meaningful patterns from incomplete or conflicting information.
• Advanced proficiency with Microsoft Excel and PowerPoint; proficiency with Outlook, Word, Teams, and SharePoint.
• Experience with Power BI, Tableau, Infor platforms, SPS or comparable data-visualization and dashboard tools is preferred.
• Working knowledge of product strategy, assortment planning, merchandising, competitive intelligence, retail channels, consumer insights, and product lifecycle concepts.
• Ability to combine quantitative and qualitative information and convert complex findings into clear product implications, opportunity briefs, and actionable recommendations.
• Ability to create and maintain clear line-planning tools, charts, tables, reports, dashboards, research summaries, and executive-level presentations.
• Must possess excellent written and oral communication, interpersonal, organizational, and team skills with the ability to build consensus.
• Ability to work independently, manage multiple research and analysis priorities, and effectively participate in and lead focused cross-disciplinary business meetings.
• Strong attention to detail, data quality, documentation, version control, and appropriate handling of confidential product, customer, sales, inventory, financial, and strategic information.
• Strong familiarity with PING, Inc. products, the game of golf, the golf industry, and relevant sporting-goods and retail channels is preferred.

*PlNG is a nicotine free company. Only non-nicotine users should apply.

*PING will not provide VISA sponsorship for this role. Please do not apply for this role if at any time (now if in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT, etc.)

* Our salary ranges are highly competitive within the manufacturing industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.