Dental Technician Trainee

Essential Functions:

Learns basic tooth morphology and anatomy.
Learns to fabricate and repair dental prosthesis and dental appliances such as dentures, partials, crowns and bridges, inlay/onlay, veneers, and implant restorations.
Learns to read and interpret dental prescriptions.
Familiarizes self with wide range of materials, such as metal (precious, non-precious, gold) or not metal materials (porcelain, composite, acrylic, polyurethane, co-polyester, thermo plastic) and their use in fabricating dental restorations.
Learns and practices restoring natural teeth and correcting dental irregularities by manufacturing fixed or removable appliances.
Develops technical knowledge to make decisions when fabricating dental prosthesis.
May learn basics of replacing partial or total loss of natural teeth by constructing partial or full dentures (metal and non-metal).
Familiarizes self with names and functions of various types of hand tools and equipment (electric drills, presses, lathes, high-heat furnaces, etc.).
Practices using various types of hand tools and equipment (electric drills, presses, lathes, high-heat furnaces, etc.).
Documents learning by completing quizzes and worksheets.
Works under supervision of trainers, and asks for assistance and/or clarification regarding technical issues.
Learns quality standard protocol, and steps taken to ensure compliance with protocol.
Learns to recognize problem cases that need additional prep work.
Learns to work independently and seek help if needed.

Education and Experience:

No previous experience required.
Prior dental experience or background, a plus.
Previous experience working in positions that require hand and finger dexterity, a plus

Manager - Dental Production

Ready to take the next step in your dental laboratory career? We're looking for a proven leader with a strong dental technical background to oversee production operations, mentor technicians, and drive continuous improvement. If you're passionate about team development, quality, and operational performance, this is your opportunity to make a lasting impact in a key leadership role. Candidates outside the Memphis area are encouraged to apply, as relocation support may be available.

Essential Functions:

Serves as both coach and mentor to staff in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
Manages production flow and productivity within division; ensures production turnaround time schedules are met.
Serves as liaison between division and other departments.
Ensures new policies, programs, and operational changes are implemented and adhered to on production floor.
Ensures functional areas are complying with standardized work policies and safety regulations
Identifies opportunities for continuous work flow process improvements.
Analyzes cost and production reports to ensure operations are maximized and efficient.
Provides relevant feedback to management regarding any problems and concerns in a timely manner.
Relies on extensive technical knowledge to assist and advise technicians having problems with cases.
Ensures staff compliance with all company policies.
Ensures quality standard compliances are being met across division.
Coordinates with Human Resources and direct management in a timely manner on any and all employee relations matters.
Hires, oversees, develops, reviews, and sets goals for department and staff.
Conducts performance evaluations, recognizes, and acknowledges positive and productive behavior, and provides constructive/corrective feedback for performance issues.
Assists, trains, guides, and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance.
Enforces adherence to company policies and procedures.
Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters.
Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

Minimum of seven (7) years of experience in dental industry as a dental technician or Certified Dental Technician.
Minimum five (5) years of supervisor or team leadership experience.
Formal education in related area specialty preferred.

Special Requirements/Certification: