Social Worker
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Job Summary:
The Clinical Social Worker provides psychosocial assessment, counseling, and care coordination services to support patients and families coping with serious or chronic illness. The role contributes to the department and hospital by addressing emotional, social, and practical barriers to care, collaborating with interdisciplinary teams to promote patient-centered outcomes and continuity of treatment. Scope of responsibility includes direct patient and family care, clinical documentation, crisis intervention, resource referral, and participation in quality, compliance, and programmatic initiatives consistent with professional licensure and organizational standards.
QUALIFICATIONS
Education:
Must have a Masters of Social Work
Certifications/Licenses:
Must be licensed in Wyoming as a Licensed Clinical Social Worker (LCSW) or with a provisional license actively working towards full licensure.
Job Knowledge and Skills:
- Knowledge of psychosocial assessment principles, clinical interviewing techniques, and evidence‑based social work interventions in healthcare settings
- Skill in providing short‑term counseling, crisis intervention, and emotional support to patients and families coping with serious or chronic illness
- Understanding of care coordination, discharge planning processes, and community resource navigation
- Ability to collaborate effectively with interdisciplinary healthcare teams to support patient‑centered care
- Knowledge of healthcare regulations, confidentiality requirements (HIPAA), and professional ethical standards
- Strong skills in clinical documentation, care planning, and use of electronic health records
- Ability to assess social determinants of health and identify barriers to treatment adherence and access
- Demonstrated cultural competence and ability to deliver trauma‑informed, patient‑focused care
- Effective communication skills, including patient education, advocacy, and coordination with internal and external partners
- Ability to manage competing priorities, respond to crisis situations, and exercise sound clinical judgment independently
- Knowledge of available financial, psychosocial, and support resources relevant to healthcare populations
- Commitment to quality improvement, compliance, and ongoing professional development
General:
- Adheres to all hospital policies, procedures, and regulatory requirements.
- Responds appropriately and effectively to emergency situations in accordance with hospital protocols.
- Demonstrates respect, trust, safety, confidentiality, and cooperation in all interactions with patients, families, physicians, and colleagues.
- Provides excellence in internal and external customer service and maintains a positive image of the hospital at all times.
- Performs other duties as assigned by Administration
- Role-Specific:
- Psychosocial Assessment and Support
- Conduct comprehensive psychosocial assessments to identify emotional, social, financial, cultural, and environmental factors impacting patients and their families.
- Assess coping abilities, mental health needs, support systems, and barriers to care throughout the course of treatment.
- Counseling and Therapeutic Interventions
- Provide short-term counseling, crisis intervention, and emotional support to patients and families coping with serious or chronic illness.
- Assist patients in managing stress, adjustment issues, treatment-related changes, and end-of-life concerns when applicable.
- Care Coordination and Resource Referral
- Coordinate with interdisciplinary healthcare teams to support patient-centered care planning.
- Identify, educate, and refer patients and families to appropriate community resources, financial assistance programs, support services, and benefits.
- Patient Advocacy
- Advocate for patients’ psychosocial, emotional, and practical needs within the healthcare system.
- Assist patients in navigating complex healthcare processes and addressing barriers to treatment adherence and access.
- Interdisciplinary Collaboration
- Participate in care conferences, treatment planning meetings, and team discussions.
- Communicate effectively with physicians, nurses, case managers, and other healthcare professionals regarding psychosocial findings and care recommendations.
- Education and Support Services
- Educate patients and families about available support services, coping strategies, and advance care planning options as appropriate.
- Facilitate or support patient and family education related to adjustment, self-advocacy, and resource utilization.
- Documentation and Compliance
- Maintain accurate, timely, and confidential clinical documentation in accordance with regulatory, organizational, and professional standards.
- Comply with state licensure requirements, ethical standards, HIPAA, and other applicable healthcare regulations.
- Crisis Management and Safety
- Assess and respond to psychosocial crises, including emotional distress, safety concerns, or suspected abuse or neglect, following organizational protocols.
- Implement appropriate interventions and coordinate with external agencies when required.
- Cultural Competence and Ethical Practice
- Provide services that are culturally sensitive, trauma-informed, and respectful of diverse backgrounds, beliefs, and values.
- Practice within the scope of licensure and adhere to professional social work ethics.
- Program and Quality Support
- Participate in quality improvement initiatives, audits, or program development as applicable.
- Support facility goals related to patient experience, compliance, and continuity of care.
