Software Quality Assurance Lead

About SleekFlow

SleekFlow is an AI Suite for Revenue-Driving Conversations. We are trusted by over 2,000 enterprises globally. But we are more than just a SaaS company; we are an AI-native movement redefining the B2C relationship across 70+ countries.

At our core is AgentFlow—an AI GTM workforce that learns, improves, and acts as a self-healing knowledge base for businesses. From first-click conversion to long-term retention, we turn every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, the UAE, and the US, we are looking for exceptional people to help us build an AI operating system that matters.

Join us and rewrite how the world engages at scale.

Learn more from our blogs for developers: https://sleekflow.io/blog/category/developer-blog

Lead level

Location: Hong Kong (We are fully open to offering relocation support for the right candidate!)

About the Role

Reporting directly to the CTO and CEO, you will serve as the single point of quality ownership across our product ecosystem. This is a high-visibility, high-autonomy "Player-Coach" role built for a high-level builder—not a passive administrative manager. You will architect automated testing platforms from scratch, mentor an 8-person engineering squad, and act as a firm quality gatekeeper when balancing speed-to-market with system stability.

Responsibilities

• Direct Founder & Executive Reporting: Work directly with the CEO and CTO to report on platform health, deployment risks, and quality metrics. Translate high-level business goals into actionable quality benchmarks with total autonomy.
• Firm Quality Gatekeeping & Pushback: Serve as the ultimate authority on release readiness. Confidently challenge engineering, product, and DevOps teams when code quality or architectural integrity does not meet standards, ensuring risks are mitigated before production.
• Player-Coach Leadership: Supervise, mentor, and elevate our 8-person QA squad. Conduct rigorous code reviews, set high technical standards, and build a culture of accountability without getting bogged down in traditional corporate bureaucracy.
• Test Platform Architecture: Architect, build, and scale robust, modern automated testing frameworks (Unit, Integration, E2E) from the ground up, ensuring applications are inherently testable.
• AI SaaS & Non-Deterministic Testing: Spearhead modern, AI-assisted QA workflows (utilizing LLMs for test generation and visual checks) and build custom strategies to evaluate the non-deterministic outputs of our platform's AI SaaS capabilities.
• Defect Lifecycle & Troubleshooting: Act as the ultimate escalation point for complex system issues. Roll up your sleeves to replicate, report, and isolate critical bugs alongside dev teams under high-pressure scenarios.

What We Are Looking For

• Executive Readiness & Presence: Proven track record of reporting directly to C-level executives or founders in a fast-paced scale-up environment. Exceptional composure under pressure and the confidence to hold firm against feature-push deadlines.
• Proven Scope Over YOE: While technical maturity is required, we value real ownership, assertiveness, and architectural impact over high years of passive testing experience.
• Automation Mastery: Deep, hands-on experience building and scaling modern test automation frameworks (Playwright, Cypress, Jest, Appium, etc.) from scratch.
• Technical Depth: Proficient in high-level programming languages, with a strong emphasis on JavaScript / TypeScript.
• The "AI Edge": Hands-on experience testing AI-native features (chatbots, RAG systems) or leveraging AI coding assistants in daily workflows.
• Trilingual Fluency: Fluent in English, Mandarin, and Cantonese to effectively align with our cross-regional engineering and product squads.
• Assertive Scale-Up Mindset: A sharp, decisive problem-solver with a strong spine, high agency, and a passion for building quality culture in a fast-moving environment.

What We Offer

• Attractive compensation package including a 13th-month salary
• Stock options in a rapidly growing startup
• A fun, diverse, and international team culture
• Comprehensive group medical insurance
• Transport allowance
• Examination & education allowance
• Paid birthday leave
• Flexible work-from-home policy
• “Work From Anywhere” scheme
• Rewarding continuous learning from experienced team leads
• Many more exciting perks and growth opportunities!

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.

SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.