Spanish-Speaking Technical Support Specialist – Work from Greece (Remote)

Empower people. Solve problems. Be part of something extraordinary. Location: Remote from anywhere in Greece / Optional hybrid access to our modern office in Athens Start Date: 11 August 2025 Salary: €1.045,72 gross/month × 14 salaries per year Performance Bonus: Up to €200/month About the Role Are you a tech-savvy problem solver who thrives on helping others? Do you want to be part of a global leader in innovation and customer service excellence? If you're fluent in Spanish (C2) and confident in your English (C1), this is your chance to support a world-renowned technology brand — known for setting the gold standard in user experience and design. Join a team where innovation meets empathy. You'll provide first-class support to Spanish-speaking users via phone, chat, and email, helping them get the most out of cutting-edge devices and services. What You'll Be Doing Deliver expert technical support and troubleshooting to customers in Spanish Use your communication and problem-solving skills to handle inquiries with empathy and efficiency Follow clear procedures while adapting to each unique case Work in shifts between 09:00–21:00, Monday to Sunday Collaborate with an international team of professionals in a dynamic, inclusive environment What You Bring Fluency in Spanish (C2) and English (C1) Strong technical aptitude and ability to quickly learn new tools and systems Confidence, empathy, and a passion for delivering excellent service Ability to work full-time rotating shifts Located in Greece (or willing to relocate) Training & Onboarding We invest in your success. You'll receive: Fully paid remote training led by certified instructors (3 weeks) Ongoing support, mentoring, and access to continuous learning platforms Benefits & Perks Private healthcare plan Exclusive discounts across various brands and services Career growth & upskilling opportunities CSR involvement & participation in social impact initiatives Free online Greek language courses Optional office access – network and connect in our modern workspace Inclusive & certified: Join a Great Place to Work® employer Relocation Support – You Choose Option 1 – All expenses covered: Flight + Hotel stay + Real estate agency fees Option 2 – Flexible package: €250 relocation allowance + Real estate agency fees covered Whether you travel by car or prefer to organize your own stay, we've got your back. The Hiring Process Apply & complete online language assessments Interview with our recruitment team & final client meeting Get hired and start your training on 11 August 2025 Ready to Launch Your Career? Apply now and become part of a team powering the future of tech support. Help customers, grow your skills, and thrive in a role where your voice truly matters.