Sprinter Technician-Mercedes-Benz Grapevine

Overview For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Mercedes-Benz Grapevine a truly special place!We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand. EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY! Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024) Dental Vision FREE Company Paid Life Insurance FREE Employee Assistance Program Support for all employees 401K Retirement Plan Paid Holidays/Vacation/Paid Time Off We Happily Offer Relocation Expenses to Qualified Out of Area Candidates Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg. Who is Avondale Group? A career at Avondale Responsibilities Avondale Mercedes-Benz's Grapevine technicians are the lifeline of our business, and we are honored to say that we provide them with unrivaled facilities to work in. Technicians will benefit from massive parts departments, vehicles that are parked and remain under Inclement Weather Tent Structures, and support from a variety of leaders in our departments. We gladly pay for the ongoing training and advancement of our technicians and reward them financially and with excellent benefits. They will also have the opportunity to work on some of the most intriguing brands and vehicles in the world while having the following responsibilities. Responsibilities: Must be able to drive and operate vehicleExamines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or ASM as to the nature and extent of damage or malfunctionCommunicates additional service requests to the ASM for communication to clientPlans work procedure in cooperation with the Shop ForemanProvides labor time estimates to the ASMMonitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clientsMaintains strict adherence to dealership policy on client vehicle care and operationCompletes story, or documentation for client repairsKnows and understands dealership computer systemAssists Technician TraineesWears approved safety glasses when in designated safety areasKeeps work area clean and tidy Attends company and factory trainingKeeps current with factory technical bulletinsUnderstands and follows Federal, State and local regulations such as disposal of hazardous wastesKnows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfactionKnows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirementsAttends weekly department meetings Qualifications EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); and minimum one year dealershipexperience. CERTIFICATES, LICENSES, REGISTRATIONS Operator's Driver's License; State Inspection License. PHYSICAL DEMANDS The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move more than 100 pounds.