Staff- Software Engineer - Digital Pyts

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.​

​The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.​

The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

We’re looking for an experienced Staff Engineer to work on the mobile payments solutions that will be used by tens of millions of cardholders around the world. We want someone who is super creative and enjoys solving tough problems. You should be able to come up with brilliant solutions that no one else can, and be obsessive about UI/UX design and user experience.​

​You’ll be part of the Digital Payments Engineering team whose mandate is to develop new products and platforms for American Express customers. Payments Engineering’s aim is to build interactive experiences at all touch points of a consumer's journey whether before, at, or after the time of purchase. The products will range from new payment vehicles and partnerships with other payment entities to interactive web experiences. ​

​Staff Software Engineer leads the design and implementation of scalable software solutions, provides technical mentorship, oversees platform integration and maintenance, conducts design reviews, collaborates with cross-functional teams, and optimizes development processes to ensure high-quality, reliable, and efficient software systems.

Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the Software Engineering community

Directs and leads the design and implementation of scalable software solutions, ensuring robust architecture, code quality, and alignment with business objectives

Provides technical mentorship to Software Engineers at various levels, fostering best practices in coding, design patterns, and software development methodologies

Oversees the integration and maintenance of new and existing platform components, ensuring optimal performance, reliability, and scalability of software systems

Conducts detailed design reviews and code inspections, offering constructive feedback to uphold high coding standards and architectural integrity

Collaborates with cross-functional teams to define technical requirements, develop implementation strategies, and ensure seamless integration of complex software projects

Monitors and optimizes software development processes, ensuring adherence to project schedules, sprint goals, and best practices in continuous integration and continuous deployment

Ensures the health and quality of the code across the portfolio, including leading source control management, functional testing, and integrating with continuous integration/continuous deployment tools

Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Partner across Digital Payments and dependent technology organizations to resolve complex integration and platform dependencies.

Help define the architecture required for emerging payment experiences, including next-generation wallet capabilities and agentic/digital commerce.

Education Qualifications:

Bachelor's degree in Computer Science, Engineering, or comparable experience; advanced degree preferred.

Technical Qualifications:

• Deep knowledge of distributed and multi-tiered systems, algorithms, NoSQL and relational databases.
• Strong knowledge of designing and operating highly available, fault-tolerant, scalable systems at global enterprise scale.
• Strong knowledge of enterprise-grade application programming interfaces and modern integration patterns, including REST, JSON, and related technologies.
• Knowledge of the tools and engineering practices used to plan, design, build, test, deploy, observe, and maintain enterprise applications.
• Strong understanding of modern software architecture, cloud platforms, continuous integration/continuous deployment, observability, resiliency, security, and automated testing.
• Ability to evaluate architectural tradeoffs and make technical decisions involving performance, scalability, reliability, security, maintainability, and cost.

Work Experience:

• Significant software engineering experience, including experience designing and implementing large-scale, distributed software systems.
• Demonstrated experience providing technical leadership across multiple engineering teams and complex technology domains.
• Experience establishing architecture and technical direction for business-critical platforms and influencing engineering decisions across organizational boundaries.
• Experience with modern programming languages, software development methodologies, frameworks, engineering tools, and Software Development Life Cycle practices.
• Experience designing and operating cloud-based platforms and modern distributed architectures.
• Experience leading modernization and engineering-excellence initiatives across complex technology environments.
• Demonstrated experience mentoring Senior Engineers and developing technical talent.
• Strong communication skills with the ability to communicate complex technical concepts and architectural decisions to engineering, product, business, and senior technology stakeholders.

Preferred Experience:

• Experience building high-volume, highly available payments, financial services, digital commerce, or similarly regulated transaction-processing platforms.
• Experience with Digital Wallets, tokenization, payment networks, mobile payments, authentication, or partner integrations.
• Experience modernizing large-scale platforms while maintaining availability and business continuity.
• Experience defining reusable architecture patterns and engineering standards across multiple teams.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.