Support customers of a big 4 technology company! One of the Big Four tech companies collaborates with us! We are hiring Swedish-speaking candidates to assist customers for account & billing issues of the companys services. Successful applicants will be working at a perfect work environment of latest technology in Athens (Piraeus region), located only 5 minutes from the sea! As a member of this team, you will communicating with customers from Sweden to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors. Job description: Communicate with customers from Sweden Handle billing-related issues Manage & secure customers accounts Escalate unresolved cases by contacting 2nd level support advisors Maintain high customer satisfaction Advisors have many opportunities to advance their career & level up within the department. Resolution of issues that customers face, customer satisfaction & having a good team spirit are all taken into account. Roundtables, meetings & self-guided training help advisors be up-to-date with products & new services. Last but not least, supervisors are always next to advisors for help! Skills & Experience required: Excellent verbal & written skills in Swedish Advanced English knowledge Prior customer support experience Familiarity with the world of technology What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Private Health Insurance Numerous benefits and discounts Fully paid training by certified instructors