Swedish-speaking Customer Service Agent for Mercedes Team in Crete

Live & work in Crete – Mercedes-Benz Customer Experts Team Location: Chania, Crete (on-site) Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters. On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete . In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands. This is an excellent opportunity to work abroad in Greece , gain international experience and build a strong CV while enjoying a Mediterranean lifestyle. Why Crete? Crete offers the perfect balance between work and lifestyle: Sunshine almost all year round ☀️ Beautiful beaches, nature and outdoor living Lower cost of living compared to Scandinavia Safe, relaxed environment with rich culture and cuisine Vibrant international community Work where others go on holiday – for real. Your role Act as the primary point of contact for customer requests via phone, email and chat Represent Mercedes-Benz with professionalism and brand care Respond to inquiries about products and services, offering expert guidance Handle customer issues efficiently and with a solution-oriented mindset Provide accurate and effective roadside assistance support Ensure a premium customer experience at every interaction Collaborate with colleagues and share ideas and best practices Fluent Swedish (spoken & written) Very good English Genuine interest in cars and the automotive industry (strong advantage) At least 6 months of experience in customer support or customer care Excellent communication skills and a customer-first mindset Strong problem-solving ability and sense of ownership Comfortable working with digital tools and systems Positive, adaptable and open to relocating abroad Eager to learn and grow within an international environment On-site position in Chania, Crete Full relocation support (flight, airport transfer & housing assistance) Free accommodation or accommodation allowance throughout employment Competitive monthly salary plus 2 additional salaries per year Attractive performance-based bonus scheme Fully paid training by certified instructors Health insurance and additional benefits Continuous support during relocation and employment Modern offices with gym, activity room and relaxing break areas Social events, team activities and community initiatives Free online Greek language courses Long-term career development opportunities in a multicultural workplace This role is ideal if you want to work abroad with Mercedes-Benz , build international customer support experience and enjoy life in Crete, Greece . Ready to start your journey?