Swedish Speaking customer support for a smoke-free future

Do you have strong Swedish skills? Represent one of the most innovative companies of the tobacco industry! In collaboration with the tobacco industrys world leader a pioneer in the design of smokeless products Patrique Mercier Recruitment has set out to deliver a smoke-free future. Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Swedish language skills to join our customer care team in Athens, Greece. Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset. What you will do: Educate users on how to use & take care of their devices Provide assistance for new purchases Communicate with customers via phone, chat & e-mail Track and follow cases to ensure they closed in an efficient and timely manner Maintain high customer satisfaction, representing a major brand Provide and maintain strong, professional relationships with all partners and show empathy at all times What you will bring: Fluency in Swedish Very good communication skills in English Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge/tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Private Health Insurance Numerous benefits and discounts Fully paid training by certified instructors