Technical Expert, Underground Dispatch Specialist

Provide technical assistance and support for the governance, optimization, continuous improvement, and long-term development of PTFI's underground operational systems, including Pitram, Deswik OPS, and related operational technology platforms. Responsible for ensuring data integrity, standardization, system utilization, and sustainable business processes across all underground mining operations. Identify improvement opportunities through operational data analysis and lead business improvement initiatives that enhance productivity, efficiency, decision-making, and operational performance. Support and mentor national counterparts in all points mentioned. This Technical Expert role requires not only technical expertise, but also the ability to transfer knowledge to others within the organization in a multicultural environment. This position involves gaining a comprehensive understanding of the Indonesian and Papuan culture, as well as building relationships, solving problems creatively as a team, and effectively communicating in different styles. The Technical Expert must also have a continuous learning mindset, be patient, adaptable, and able to work in an environment where work and personal life mix. Additionally, a strong sense of collaboration, mentoring, coaching, questioning, and influencing skills are essential for success in this role.

Additional Responsibilities:

Health and Safety

1. Collaborate with related parties to direct, communicate, and control the company's safety, health and environmental policies and procedures implementation, including conducting safety meetings to promote in team the awareness of safety and environmental issues especially when working in an underground mine.

Operations Systems Governance & Support

1. Act as the site owner and technical authority for Pitram, Deswik OPS, and associated underground operational systems.
2. Establish and maintain system governance standards, data structures, naming conventions, workflows, and business rules across all underground operations.
3. Ensure consistency of operational data collection, classification, and reporting standards between DMLZ, GBC, KL, and future underground operations.
4. Monitor system performance, data quality, and user compliance to ensure reliable decision-making and reporting.

Data Integrity & Quality Management

1. Develop and implement processes to continuously monitor data accuracy, completeness, and reliability.
2. Lead regular audits of operational data and system configuration to identify inconsistencies and improvement opportunities.
3. Collaborate with engineering, operations, planning, maintenance, and MIS teams to resolve data quality issues.
4. Maintain master data governance for equipment, locations, activities, crews, materials, delays, and operational reporting structures.

Deswik OPS Implementation and Sustainment

1. Continue the deployment, stabilization, and optimization of Deswik OPS across underground operations.
2. Coordinate with vendors, MIS, operational stakeholders, and engineering teams to ensure successful adoption and integration.
3. Lead business process reviews to align operational workflows with system capabilities.
4. Develop transition plans and change management strategies supporting the evolution from legacy processes to integrated digital workflows.

Business Improvement & Analytics

1. Analyze operational performance data to identify bottlenecks, inefficiencies, and opportunities for improvement.
2. Develop dashboards, KPIs, and analytical tools to support operational decision making.
3. Lead cross-functional continuous improvement initiatives utilizing operational systems data.
4. Quantify business value, productivity gains, cost reductions, and operational improvements resulting from system enhancements and process changes.

Strategic Development & Technology Roadmap

1. Develop and maintain the long-term Underground Operations Systems roadmap.
2. Evaluate emerging technologies and identify opportunities to enhance dispatch, production management, planning integration, and operational intelligence capabilities.
3. Prepare business cases and implementation plans for future operational technology initiatives.
4. Provide recommendations to management regarding future investments in underground operational systems and digital capabilities.

Training and Capability Development

1. Provide deep and broad technical instructional support to National Staff & Non-Staff for all relevant activities within the Dispatch group as guidance to enhance and improve their skills, knowledge, and capabilities to the required level in performing their jobs skills, also to ensure all works comply with international standards, are completed in a safe manner, are within budget, and are on schedule.
2. Develop system training materials, standards, and best practices.
3. Promote data-driven decision making throughout underground operations.
4. Build organizational capability in operations systems management and analytics.

Qualifications

• Bachelor’s degree in Mine Engineering or closely related field of study with work experience contributing to a world class Block/Panel Cave mining operation or other large mining operation.
• Fifteen (15) years of underground mining experience or other large mining operations.
• Significant experience in underground dispatch systems, operational control, or production management.
• Demonstrated experience with Pitram, Deswik OPS, or equivalent operational systems.
• Experience within large-scale underground mining operations, preferably block cave operations.
• Strong understanding of mining production processes, development, haulage, cave management, and operational reporting.
• Experience leading business improvement, operational excellence, or continuous improvement initiatives.

• Copper Overseas Service Company ("COSCO") promotes a drug/ alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable Company Standards

COSCO has reviewed the jobs at its various office and operating sites and determined that many of these jobs include tasks or duties that could affect the safety or health of the employees performing these tasks or others. Accordingly, the Company has designated the following positions as safety-sensitive:

• Positions within COSCO which are held by employees who receive Safety Training; or

• Positions within COSCO which are held by employees who operate equipment or motor vehicles in furtherance of performing their COSCO job duties, including operating motor vehicles while on Company business or travel (for this purpose “motor vehicles” includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel)

• Medical, Dental and Vision Insurance
• Relocation assistance/Ex-Pat incentives

  COSCO is an equal opportunity employer