Trading Operations Manager

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide. Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose. Your role at Exness: As the Trading Operations Manager, you will play a pivotal role in providing leadership and support for end-to-end projects and programs within our dynamic trading division. Your collaborative approach will be instrumental in shaping and delivering the divisional strategy as you work closely with key stakeholders to execute strategic initiatives. Your responsibilities will encompass gathering and analyzing data to identify pressure points, devising solutions that align with our business objectives, and ensuring the successful implementation of operational plans within agreed timelines. Effective stakeholder management and exceptional communication skills will be vital in building and maintaining professional relationships across the organization to facilitate seamless solution delivery. Furthermore, your expertise in process improvement and KPI management will drive the implementation of lean and technically feasible solutions, contributing to the overall success of our trading operations You will be responsible for: 1. Project Leadership: a. Support the end-to-end projects/programs: i. Project ideation i.e. gathering and analysing data to identify potential pressure points and develop the strategy and solution linked to clear business goals ii. Project implementation - Participate in creating and implementing operational plans and activities for the solutions agreed upon, with a drive to deliver results within agreed timelines b. Ensure effective stakeholder management: i. Identify all relevant stakeholders required for the delivery of your project/program ii. Build professional working relationships and engage all relevant stakeholders across the organization required for the delivery of the project/program where needed iii. Have strong communication skills with high EQ - i.e. knowing when to communicate, what to communicate and how, using technical tools to support where possible i.e. word documents, meetings, presentations etc. c. Support comprehensive project documentation: i. Ensure all project activities from initiation to implementation are professionally documented for all levels of stakeholders ii. Ensure documentation is updated timely to facilitate governance and provide transparency on project/program progress to all stakeholders involved. 2. Process improvement, including KPI development and management: a. Be able to take an active part in identifying process inefficiencies and propose improvements which are lean and technically feasible. This includes automation solutions from simple to complex (including ML models) where possible. b. Participate and support in driving operating model and cost optimization solutions in line with company and divisional business goals and KPIs. c. Support the development and implementation of process improvements 3. Divisional strategy: a. Contribute to the development of divisional strategy: i. Collaborate with key stakeholders to identify objectives, ii. Conduct market analysis if needed, iii. Provide insights for strategy formulation. a. Support strategy implementation: i. Collaborate with cross-functional teams to ensure the successful execution of strategic initiatives by taking ownership. ii. Monitor progress, identify obstacles, and propose solutions. 4. Communication: a. Ensure that all project/process changes are communicated with respective stakeholders and within a timely manner. b. Participate in the design and delivery of cross-functional communications on key results impacting the business, working closely with internal communications c. Develop presentations tailored for different audiences with an appropriate tone of voice and storytelling skills. What makes you a great fit: Bachelor’s Degree in related fields (business management, strategic management, or others); Proven 3+ years of working experience in corporate project management (previous experience in Big 4 companies or consulting houses would be considered an advantage); Previous experience in the fintech industry will be considered as an advantage; Strong analytical skills/data analysis skills; Excellent internal communication, written and verbal communication skills, presentation skills; Resilience to work across a number of projects and balance a workload; Enthusiasm for research What we offer along the way : Competitive and attractive compensation Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops Flight tickets, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family (if relocating) Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care Generous time off, including 21 days of annual leave and paid sick leave Education allowance for your children’s school and kindergarten fees Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc A branded company car (if relocating) with a parking space near the office Outstanding team-building experiences and Exness community gatherings What it's like here Curious about what working at Exness really looks like? 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