Turkish speaking Customer Service and Back-Office Support

wherewework.gr εκμέρους της:

Concentrix Greece

Why join us

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Turkish.

No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.

What you’ll be doing:

Customer Support and Back-Office Support

• Handle customer inquiries through phone, chat, and email while delivering a high-quality customer experience.
• Perform back-office and administrative tasks with a strong focus on accuracy and efficiency.
• Manage detail-oriented activities while maintaining high quality standards.
• Follow established processes, guidelines, and service standards.
• Support operational teams with documentation, content reviews, research, and data-related tasks as required.
  
  

Requirements:

• Previous experience in customer service (phone, chat, and email support).
• Strong back-office experience with the ability to manage administrative and operational tasks accurately.
• Comfortable performing repetitive tasks while maintaining attention to detail and quality.
• Excellent written and verbal communication skills.
• Native or near-native Turkish language proficiency.
• Strong organizational, proofreading, and analytical skills.
• Ability to work independently while following guidelines and quality standards.
• Comfortable working on content review, documentation, research, and AI evaluation projects.