Ward Clerk (Admin Off Lvl 2) - Bowral Hospital - Perm PT

Requisition ID: REQ700313

Employment Type: Permanent Part Time, up to 24 hours per week . Temporary roles are available to visa holders, with contracts issued in accordance with visa conditions. Visa holders will be considered where no suitable Australian citizen or permanent resident is identified.

Remuneration: $34.93 - $36.09 per hour + 12% Superannuation + Salary Packaging + Flexible Working (subject to approval)

Location: Bowral Hospital

Applications close: 09/11/26

Contact: Melissa Bell - Nursing Administration (Bowral Hospital) on Melissa.Bell1@health.nsw.gov.au

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Make a meaningful difference every day by helping to keep patient care running smoothly behind the scenes. As a Ward Clerk for Bowral Hospital, you will be an essential member of a multidisciplinary healthcare team, providing high-quality administrative support that enables clinicians to focus on delivering outstanding patient care. This dynamic and rewarding role offers the opportunity to engage with patients, families, clinicians and staff while contributing to a positive healthcare experience in a busy hospital environment.

• Play a vital role in ensuring patient information is accurately recorded, maintained and readily available to support quality care.
• Work closely with nurses, doctors and allied health professionals as part of a collaborative and supportive multidisciplinary team.
• Develop valuable healthcare administration skills using a range of electronic systems, databases and hospital software.
• Contribute to the efficient day-to-day operation of the ward, helping deliver exceptional patient outcomes through effective organisation and communication.
  
  

Are You the Right Fit?

The Ward Clerk should be a motivated and organised individual who thrives in a busy healthcare environment and takes pride in delivering outstanding customer service. They should have excellent communication skills, strong attention to detail and the ability to manage competing priorities while maintaining accuracy across a range of administrative systems.

• Adaptable, professional and resilient, and able to be confident engaging with a diverse range of stakeholders and committed to supporting the delivery of quality patient care.
• Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines in a fast-paced environment.
• Exceptional attention to detail and accuracy when managing patient information and working across multiple computer systems.
• Excellent communication and interpersonal skills, with the ability to provide professional and customer-focused service to patients, visitors and staff.
  
  

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• In your previous experience, give us an example of when you utilised excellent conflict resolution skills in a customer service environment.
• Describe a time when you were required to manage multiple competing priorities in a busy and demanding work environment. How did you plan and organise your workload, and what strategies did you use to ensure deadlines were met while maintaining a high standard of work?
• Demonstrated ability to apply knowledge of electronic systems and computer software to achieve job outcomes. What are some electronic programs that you are comfortable and well-versed in?
• Describe a situation where you were required to work both independently and collaboratively as part of a team. How did you balance these responsibilities, and what was the outcome for customers, patients or stakeholders?
  
  

If you’d like more details, we’re here to help.

• Position Information
• Applicants will be assessed against the criteria in the Position Description.
• How to Apply
• Read our application guide and tips for improving your application.
• Diversity, Culture & Inclusion
• We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
• We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
• Aboriginal Workforce
• For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
  

More Than Just a Job – Why Work With Us?

• Financial Perks
• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees
• Work-Life Balance
• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave
• Grow Your Career
• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing
• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance
  

Additional Information

• Vaccination Requirements
• All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment
• South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• Temporary Positions
• For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.