Warranty Administrator

Job Summary

Who We Are

North American Lighting Inc., member of the Koito Group of Companies, is the largest tier one automotive exterior lighting manufacturer in North America. As the market share leader in exterior automotive lighting, NAL provides advanced lighting technology, engineering design expertise, and state-of-the-art production capabilities to auto makers based in North America and around the world.

Our Opportunity

North American Lighting (NAL) is looking for a Warranty Administrator to join our team. The ideal candidate will evaluate and analyze data in support of Warranty Team objectives; and ensure that all Warranty Reports are generated and analyzed.

Essential Duties & Responsibilities

Your Priorities

• Gathers Warranty data from each customers database and generates NAL Warranty reports and uploads them into PLEX.
• Create Warranty summary reports to include analyzing trends and spikes.
• Conducts projections based on Warranty trends. Cost and claim impact.
• Conducts and maintains Nissan Warranty Scorecard analysis and breakdown Scoring impact and effect on NAL plants and Corporation.
• Data Analysis:
  • Compiles Warranty Summary Reports based on data in Customer Warranty Database System
  • Performs data evaluation and analysis for trends and spikes
• Trend Analysis: Tracks and identifies failure mode tends.
• Problem Solving: Root cause analysis

The salary range for this position is $49,500 - $70,700 per year. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled.

Requirements

Your Background

• Associate’s Degree in Business or related discipline, plus 4 to 6 years of experience in quality or a related function OR
• High School Diploma or GED, plus 6 to 8 years of experience in quality or a related function.

Must have an understanding of Statistics.

Experience in a quality function with a tier 1 automotive lighting supplier is preferred.

At North American Lighting

Team Member Benefits

World class health insurance plans

Award winning 401k plan

Relocation assistance

Paid time off (vacation, sick, holidays, etc)

Supplier discounts (wireless, computer, vehicle, etc.)

Company sponsored wellness program including gym reimbursement

Diversity at NAL:

The mission of NAL’s Diversity Committee is to facilitate NAL’s ongoing and continuing efforts to foster a culture and atmosphere of mutual respect, for the benefit of all Team Members from different backgrounds, perspectives, and abilities that represent our communities.

You can learn more about NAL and our opportunities at jobs.nal.com.