Tech Customer Service Representative (Italian + English) Location Remote, based in Lisbon, Portugal Live the sunshine, the sea, and Portugal's welcoming lifestyle while working in an international team. Start Date 02 June 2026 Who We're Looking For If you love technology, enjoy helping people, and dream of moving to Portugal, this role is a perfect match! We're hiring a Tech Customer Service Representative fluent in Italian and English to support customers, solve technical issues, and deliver a great experience every day. What You'll Do Support customers with technical issues and offer clear solutions Communicate professionally via phone, chat, or email Turn customer frustration into satisfaction Keep track of cases and follow up until everything is resolved Who You Are A natural problem-solver Empathetic, patient, and professional Able to stay calm in busy situations Comfortable with digital tools and tech topics Fluent in Italian + English (Experience in customer service or sales is a plus but not required.) Schedule Monday to Saturday (including bank holidays) Rotational shifts between 08:00 and 19:00 2 days off per week: Sunday + 1 rotational day Salary & Benefits Base salary: €1024 × 14 months Welcome bonus: €225 × 12 months (first-year installments) Meal allowance: €7.63 per working day Health insurance from Day 1Free after 6 months International work environment + training and growth opportunities Relocation If you're relocating from Italy, we offer: Shared accommodation for up to 12 months (details provided during the interview) Flight not included Why You'll Love This Experience A fresh start in a sunny, friendly country Meet people from all over the world Enjoy a lower cost of living and a better work–life balance Grow your career in a global, tech-driven environment Ready to start a new life in Portugal? Apply now and let Lisbon become your next home.
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