Job Description

Location: UAE Dubai.
Position Type: Full-Time
Salary/Compensation: Base Salary R30, 000 – R35, 000 + Performance Incentives. Work visa, accomdation and flights all provided by the employer.
Reports To: Service Manager / Workshop Manager

About Us

On Consulting (Pty) Ltd a private company based in South Africa, we have a contract to recruit for Dubai United Arab Emirates. Your trusted gateway connecting South African talent with premier career opportunities in Dubai, United Arab Emirates. On Consulting (Pty) Ltd, we bridge the gap between world-class South African talent and exceptional career opportunities in Dubai, United Arab Emirates. As a registered private company based in South Africa, we specialize in high-impact international recruitment, providing a seamless pipeline for professionals ready to take their careers to the global stage.

Job Purpose

We are looking for a highly organized Workshop Coordinator to act as the central engine room of our service department. In this fast-paced role, you will manage the daily scheduling, allocate job cards to technicians, track the progress of all vehicle repairs, and ensure that parts are arrived and ready. Your primary goal is to optimize workshop capacity, minimize vehicle downtime, and ensure a seamless flow from vehicle drop-off to final handover.

Key Responsibilities

· Workflow Scheduling: Allocate job cards to Technicians, Master Technicians, and Apprentices based on their specific skill levels, specialization, and availability to maximize workshop efficiency.

· Progress Tracking: Actively monitor the status of vehicles throughout the day to ensure repairs stay on track to meet promised customer delivery times.

· Department Liaison: Serve as the vital link between Service Advisors (front-of-house) and Technicians (back-of-house), providing clear updates on any repair delays, unexpected findings, or additional work required.

· Parts Coordination: Collaborate closely with the Parts Department to ensure necessary components are picked, ordered, and delivered to the correct technician bays without delaying production.

· Sublet & External Vendor Management: Coordinate and track any off-site work required (such as wheel alignment, specialized engineering, or upholstery repairs).

· Data & Admin Management: Keep the Dealer Management System (DMS) updated in real-time with precise accurate job statuses, clocking times, and technician notes.

If you are a master organizer who thrives in a fast-paced environment and knows how to keep a workshop running like clockwork, we want to hear from you.

Click apply below. Do not forget to enter your correct email address when applying to be contacted for instructions going forward.

Requirements

Requirements & Qualifications

· Experience: Minimum of 2–4 years of experience working in an automotive workshop or service department environment (e.g., as a Workshop Clerk, Service Advisor, Workshop Foreman, or Parts Coordinator).

· Systems Knowledge: High proficiency with Dealer Management Systems (DMS) such as Automate, Kerridge, Drive, or similar workflow tracking software.

· Organizational Skills: Exceptional multitasking and time-management abilities; able to keep cool and maintain order in a high-pressure, loud environment.

· Communication: Excellent verbal and written communication skills to handle internal team dynamics professionally.

· Technical Familiarity: A solid basic understanding of automotive mechanics and repair timelines to accurately estimate job durations and allocate work appropriately.

· Education: Grade 12 / Matric certificate minimum. A relevant qualification in logistics, administration, or automotive engineering is a plus.

Benefits

What We Offer

· Competitive base salary with performance-driven workshop efficiency bonuses.

· Medical aid and provident fund contributions.

· Opportunities for career progression into Service Advising or Workshop Management.

· A vibrant, dynamic, and team-oriented workshop culture.

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