Account Coordinator, TikTok Shop
Harvest GroupHarvest Group is an integrated commerce agency that helps high-growth consumer brands win in today's complex retail landscape. Since 2006, we've partnered with some of the world's most recognized brands to navigate the intersection of in-store and digital commerce, retail media, and social platforms across leading retailers including Walmart, Sam's Club, Target, Amazon, Costco, and Kroger.
What sets Harvest Group apart is our connected approach. By aligning strategy, execution, and insights across every stage of the retail journey—and powering that work through our proprietary technology platform—we help brands create sustainable growth in an increasingly dynamic marketplace.
But our success starts with our people.
At Harvest Group, our culture and values shape how we work, serve our clients, and support one another. We believe in building meaningful relationships, pursuing excellence with humility, and creating an environment where talented individuals can do their best work while continuing to grow professionally and personally.
Our commitment to our people has earned recognition as one of the nation's best workplaces, including:
What sets Harvest Group apart is our connected approach. By aligning strategy, execution, and insights across every stage of the retail journey—and powering that work through our proprietary technology platform—we help brands create sustainable growth in an increasingly dynamic marketplace.
But our success starts with our people.
At Harvest Group, our culture and values shape how we work, serve our clients, and support one another. We believe in building meaningful relationships, pursuing excellence with humility, and creating an environment where talented individuals can do their best work while continuing to grow professionally and personally.
Our commitment to our people has earned recognition as one of the nation's best workplaces, including:
- Inc. Best Places to Work (2025, 2026)
- Great Place to Work Certified (2024)
- Fortune Best Workplaces for Women (2024)
- Fortune Best Medium Workplaces (2024)
- Fortune Best Consulting & Professional Services Workplaces (2024)
- Business Intelligence Group Best Places to Work (2023)
Our Values
- Integrity – Doing what is right in all things
- Relationship – Pursuing depth, trust, and collaboration
- Service – Laboring for others with humility and care
- Excellence – Delivering extraordinary performance and results with humility
- Journey – Embracing our past and planning for our future with faith
Description
The Account Coordinator of TikTok Shop will support and manage day-to-day social commerce efforts for Harvest Group’s consumer packaged goods clients, helping brands build momentum and drive growth on TikTok Shop. This role will manage a small portfolio of client accounts, supporting day-to-day execution, client communication, organization, and follow-through while developing a strong foundation in account management and social commerce.
The Account Coordinator will also help build and manage Harvest Group’s creator affiliate community and brand-specific creator communities, supporting relationships and engagement between creators and the brands we serve. This role will partner closely with clients, creators, and Harvest Group’s internal teams to ensure priorities are aligned and initiatives are executed effectively. The ideal candidate is highly organized, proactive, detail-oriented, and communicative, with an interest in social commerce, creator partnerships, and growing into a strategic account management career.
For this role we prefer that candidates are based out of the following states: AL, AR, AZ, CT, FL, GA, IA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, MS, NE, NV, NC, NJ, OH, OK, OR, PA, SC, TN, TX, UT, VT, WA, or WI.
Responsibilities:
- Manage the day-to-day needs of a small portfolio of TikTok Shop clients, serving as a reliable point of contact for assigned brands.
- Support new client onboarding, including gathering account information, coordinating setup, documenting next steps, and ensuring a smooth transition into the team.
- Develop and maintain account plans, project trackers, calendars, action items, and performance updates.
- Coordinate client requests, internal deliverables, timelines, and follow-ups to keep work moving efficiently.
- Manage creator outreach on behalf of clients, including identifying relevant creators, initiating conversations, tracking outreach, and coordinating collaborations.
- Build and maintain relationships with creators through ongoing communication, campaign updates, incentives, and engagement.
- Help establish and grow Harvest Group’s creator affiliate community, as well as individual affiliate communities for the brands we support.
- Help create an engaging creator experience that encourages participation, repeat collaboration, and long-term relationships with Harvest and our brands.
- Monitor account, creator, and campaign activity, proactively flagging opportunities, risks, and next steps.
- Assist with reporting and analysis of account, creator, and campaign performance, translating findings into clear updates for clients and internal stakeholders.
- Stay current on TikTok Shop features, platform changes, creator trends, and social-commerce best practices.
Requirements:
- 1–3 years of relevant experience in account coordination, client services, influencer marketing, social media, e-commerce, or a related field.
- Strong interest in TikTok, creator culture, social commerce, and emerging digital platforms.
- Excellent written and verbal communication skills, with a professional and personable client-facing presence.
- Strong organizational and project-management skills, with the ability to manage multiple accounts, deadlines, and priorities at once.
- Strong relationship-building skills and comfort communicating directly with both clients and creators.
- Experience with creator outreach, influencer coordination, community management, or partnership support is a plus.
- Comfortable working with spreadsheets, project-management tools, and performance reporting.
- A proactive, resourceful mindset with a willingness to learn quickly and take ownership.
- Strong attention to detail and a high standard for follow-through.
Preferred:
- Experience working with TikTok Shop, TikTok affiliate programs, creator marketing, or e-commerce platforms.
- Familiarity with influencer-marketing platforms, CRM tools, or creator-management tools.
- Experience in an agency, brand, creator-management, or fast-paced startup environment.
- Experience building or managing creator, ambassador, affiliate, or online communities.
What We Offer
Harvest Group understands that investing in our people and culture are vital to successfully attracting and retaining top talent. Our goal is to offer competitive compensation and benefits packages to all employees. Each year, we invest time to research and evaluate how our packages line up with the latest market dynamics.
We carefully consider a wide-ranging list of factors to determine compensation, including but not limited to level of job-related experience, knowledge, skills, location, etc. Base pay is just one component of the total compensation and benefits package.
The national hiring range for this position is $65,000 - $70,000/annually. Additionally, this position is eligible to participate in our bonus program.
Our robust benefits package was created to help support employees physically, financially, and emotionally through life’s big milestones and in your everyday life. Benefits include but are not limited to Medical, Dental, Vision, 401K, PTO, Charitable Gift Matching Program, Volunteer Hours, and more!
Our heart at Harvest is to provide and maintain a work environment that fosters diversity, inclusivity, authenticity, mutual respect, professionalism, and growth. Harvest Group is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, age, marital status, familial status, national origin, ancestry, disability or handicap, sexual orientation, gender identity or expression, veteran status, and any other characteristic protected by applicable federal, state, or local laws.
We encourage all interested candidates to apply.