Account Development Specialist, Laboratory Research and Safety Sales (REMOTE)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary:
The Account Development Specialist (ADS) is responsible for re-engaging, developing, and growing a portfolio of existing but underpenetrated customer accounts through virtual selling channels. This role is focused on proactive prospecting, customer outreach, and business development to drive incremental revenue and strengthen customer relationships. The ADS works closely with Inside Sales Representatives (ISR) to deliver a seamless customer experience and accelerate growth across assigned accounts. In addition to supporting a shared territory in partnership with an Inside Sales Representative, the ADS also independently manages and grows a defined portion of the territory as their own book of business, with direct responsibility for customer engagement and revenue growth.

Key Responsibilities:
• Manage and grow a defined portfolio of low-frequency customer accounts

• Independently manage and develop an assigned portion of the territory, with direct responsibility for driving customer engagement, account growth, and incremental revenue

• Partner with ISR to support shared territory growth, coordinate account development activities, and drive expansion across aligned accounts

• Proactively prospect and engage customers via phone, email, videoconferencing, and other virtual tools to identify account potential and drive revenue growth

• Identify opportunities for account expansion and cross-selling based on customer profiles, purchase history, and business needs

• Maintain accurate documentation of customer activity, opportunities, and next steps in CRM

• Guide customers toward digital self-service tools and online purchasing where appropriate

• Partner with Inside Sales Representatives to transition reactivated or high-potential accounts for ongoing management

• Participate in regular coaching sessions and training to strengthen prospecting, virtual selling, and account development skills

REQUIREMENTS:
• Bachelor’s degree required, no prior experience required
• Preferred fields of study: Sciences, Biology, Chemistry, or related field
• Prior sales, lab experience, or business development experience is an asset
• Strong communication, prospecting, and virtual selling skills
• Proficiency in Salesforce (or similar CRM) and Microsoft Office Suite
• Ability to deliver excellent customer service
• Strong organizational, prioritization, and time management skills
• Collaborative team player with a customer-first mindset
• Demonstrated aptitude for learning technical and scientific concepts
• Ability to work both independently and collaboratively in a team environment
• Travel occasionally for customer meetings and training (10–20%)
• Demonstrates the Thermo Fisher values (The Four I’s): Integrity, Intensity, Innovation, and Involvement

Welcome

Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell?

About Us

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.