Account manager

Sales Manager, Korea

The Sales Manager is responsible for managing and growing Garrett's business with assigned Korean customers. Serving as the primary commercial interface, the role drives customer satisfaction, business growth, profitability, pricing strategy, and new business opportunities across Garrett's product portfolio, including Turbo and ZET(Zero Emission Technology)

Key Responsibilities

Customer & Business Management

• Act as the primary commercial contact for assigned customers.
• Develop and maintain strong customer relationships to support long-term business growth.
• Lead commercial negotiations including pricing, contracts, and business agreements.
• Drive new business wins and support growth opportunities across Turbo and ZET products.
• Develop and execute customer account strategies aligned with Garrett's business objectives.

Commercial Performance

• Support achievement of revenue, profitability, and business win targets.
• Manage pricing strategy, margin improvement, and commercial performance.
• Monitor key business metrics including revenue, business wins, pricing, forecast accuracy, customer satisfaction, and collections.
• Contribute to AOP, STRAP, and MRR processes.

Cross-Functional Leadership

• Coordinate with Engineering, Program Management, Operations, Quality, Supply Chain, and Finance teams to achieve customer and company objectives.
• Support successful program launches and ongoing production programs.
• Lead resolution of commercial, quality, delivery, and customer issues.
• Ensure alignment between customer requirements and internal execution.

Strategic Development

• Identify market trends, customer needs, and future business opportunities.
• Support promotion of Garrett's advanced technologies including FCC, ePWT, ECC and CV & Industrial Solutions.
• Develop account growth plans and support long-term strategic initiatives.

Qualifications

• Bachelor's degree in Business, Engineering, or related field.
• 5+ years of Automotive Sales, Account Management, or Business Development experience.
• Strong customer management and negotiation skills.
• Experience working in a cross-functional matrix organization.
• Fluent Korean and business-level English.

Key Competencies

• Customer Focus
• Business Acumen
• Strategic Thinking
• Negotiation & Influencing
• Cross-functional Collaboration
• Results Orientation
• Ownership & Accountability