Account Manager

Dublin

Hybrid working

Competitive salary

About the Agency

My client is a highly regarded creative agency working with major brands across advertising, brand, digital and integrated communications.

The agency is known for producing ambitious creative work and for giving people the opportunity to develop quickly within experienced account, strategy and creative teams.

They are now looking for an Account Manager with at least one to two years’ agency experience to join the client services team.

About the Role

This is a great opportunity for someone who has already built a solid foundation in account management and is ready to take on more ownership.

You will work closely with clients and internal teams to keep projects moving, manage day-to-day communication and ensure work is delivered smoothly, accurately and on time.

You will need to be highly organised, commercially aware and genuinely interested in great creative work.

The role will suit someone who enjoys being at the centre of a project, understands how an agency works and can confidently coordinate clients, creatives, strategists and production teams.

Responsibilities

• Manage the day-to-day delivery of client projects and campaigns.
• Build strong, trusted relationships with client contacts.
• Keep projects on track against agreed timings and deadlines.
• Coordinate internal teams and ensure everyone is clear on priorities, actions and next steps.
• Prepare timelines, status updates and project documentation.
• Monitor project finances, budgets, timesheets and internal trackers.
• Flag risks, delays or potential issues early and work with senior team members to resolve them.
• Support the development of clear client briefs and ensure internal teams have the information they need.
• Contribute to creative briefings and provide useful market, competitor and cultural references.
• Develop a strong understanding of client brands, competitors and commercial objectives.
• Review work carefully and help ensure it meets the brief before it is shared with clients.
• Support presentations, meetings and client workshops.
• Take clear meeting notes and ensure actions are followed through.
• Support new-business pitches and wider agency initiatives when required.
• Work collaboratively with creative, strategy, production and other specialist teams.
• Maintain high standards of organisation across multiple projects and priorities.
• Stay curious about brands, advertising, culture and emerging trends.

Requirements

• A minimum of one to two years’ experience in account management within a creative, advertising, branding or integrated agency is essential.
• Strong understanding of how agency projects move from brief through creative development to delivery.
• Experience managing day-to-day client communication.
• Strong organisation and project-management skills.
• Ability to manage multiple deadlines and priorities at the same time.
• Excellent written and verbal communication skills.
• Confidence working with clients and internal teams.
• Strong attention to detail.
• Good commercial awareness and an understanding of project budgets and agency finances.
• A genuine interest in creative work, brands and communications.
• A proactive attitude and willingness to take ownership.
• Ability to anticipate issues rather than simply react to them.
• Strong interpersonal skills and the ability to build positive working relationships.
• Curiosity, energy and a willingness to learn.

Desirable

• Experience working on integrated campaigns across multiple channels.
• Experience supporting or managing larger client accounts.
• Exposure to project budgeting, estimates or financial tracking.
• Experience contributing to new-business pitches.
• A degree or relevant qualification in marketing, communications, business or a related discipline.

The Opportunity

This is a strong next step for someone who already understands agency life and wants to progress within a high-quality creative environment.

You will work with experienced people across account management, strategy and creative, gain exposure to significant client work and have the opportunity to take on increasing responsibility as you develop.

For someone who is organised, ambitious, client-focused and passionate about creative work, this is an excellent opportunity to build the next stage of an agency career.