Account Manager

POSITION DETAILS:

Position Title:

New Business Account Manager

Reports to (POSITION):

Sales Manager

Team:

Corporate Sales

Department:

Sales

BYTES:

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2026 was in excess of £2bn. We work with SME’s, corporates and enterprise organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through ongoing support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally, which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation, leaving space for new team members to begin their journey.

Your Future Starts Here

Why Bytes?

• Over 800 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin.
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic Head office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

Join our Manchester sales team in a genuine new-business role where you will build and develop your own portfolio of target organisations, create opportunities and win new customers for Bytes

You will own the full sales cycle, from outbound prospecting and discovery through qualification, solution development, negotiation and close. Your focus will be on building a strong, self-created pipeline, establishing relationships with key decision-makers and converting opportunities into net-new Bytes customers.

Winning the first sale is only the start. You will build relationships across each customer, understand their wider business and technology priorities, and develop opportunities across software, cloud, security, infrastructure and services.

You will bring together vendor partners, technical specialists, pre-sales consultants and services teams to shape relevant, outcome-led solutions. This gives you access to the wider Bytes expertise and partner ecosystem while retaining clear personal ownership of your opportunities, commercial performance and customer relationships.

This is a demanding, target-driven opportunity for someone with proven technology-sales capability who enjoys opening doors, solving customer challenges and delivering profitable growth. Success means creating pipeline, winning new logos, growing those relationships and building your business within Bytes.

SKILLS REQUIRED

Win Net New Customers

• Build and develop a focused portfolio of target organisations, with clear responsibility for winning net-new customers.
• Create opportunities through proactive outbound prospecting, networking, referrals, vendor relationships and relevant market activity.
• Engage senior and operational stakeholders to understand their business priorities, technology challenges and commercial objectives.
• Turn prospecting activity into well-qualified opportunities with clear next steps and sustainable progression.
• Maintain the pipeline coverage and activity required to achieve and exceed your sales targets.

Grow the Account Base

• Treat the first sale as the start of the customer relationship and establish connections across multiple stakeholders and departments.
• Identify wider customer requirements across software, cloud, security, infrastructure and services.
• Translate customer priorities into practical account plans, future opportunities, and long-term growth.
• Bring in the right Bytes specialists and vendor partners to increase customer value and develop the account.

Own the End-to-End Sales Cycle

• Lead opportunities from prospecting and discovery through qualification, solution development, negotiation, and close.
• Use structured discovery to understand customer objectives, decision-making processes, commercial drivers, and desired outcomes.
• Coordinate internal specialists and vendor partners to create relevant, outcome-led proposals.
• Handle objections and competitive situations confidently, clearly showing the value Bytes can deliver.
• Maintain a strong customer experience throughout the sales process.

Think Commercially

• Sell on customer value and business outcomes rather than price alone.
• Protect and grow gross profit while delivering successful customer outcomes.
• Develop commercially sound, competitive propositions that address the customer’s priorities.
• Keep clear activity, pipeline, and account-development plans that support disciplined execution.
• Build productive relationships with technology vendors, distribution partners and internal stakeholders.

Pipeline & Sales Management

• Keep CRM records, opportunities, forecasts and account plans accurate, current and reflective of the true position.
• Provide clear visibility of pipeline health, sales activity, revenue forecasts, next steps and risks.
• Manage multiple opportunities with a structured approach to priorities, qualification and follow-through.
• Take personal ownership of forecasting accuracy, sales execution, performance and development.

Collaboration & Relationship Building

• Work closely with pre-sales consultants, solution specialists, vendor partners and support teams.
• Build credibility with stakeholders at every level, internally and with customers.
• Use the wider Bytes ecosystem to strengthen solutions, create customer value and accelerate opportunities.
• Develop strong working relationships across your virtual team while remaining accountable for the overall sales outcome.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

(DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

Educational Qualifications:

• Degree-level qualification desirable

DESIRABLE

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE

• 1-2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles related to value-added reselling, distribution, or vendor operations, is highly advantageous.
• Manchester – 3 Days: Bytes has a hybrid work policy and will allow up to 2 days a week working from home. The remaining time should be split between client meetings and the Manchester office. Time within the office is essential for effective collaboration with your team.
• Proven New Business Sales Ability: Demonstrable success in generating pipeline, winning new customers and progressing opportunities through a structured sales process.
• Excellent Communication and Presentation Skills: Strong verbal, written and presentation skills with the ability to engage stakeholders at all levels.
• Relationship Building: Ability to establish credibility and develop long-term customer relationships across multiple contacts within an organisation.
• Commercial Awareness: Ability to balance customer value, competitive positioning and profitable growth.
• Self-Motivated and Resilient: A proactive approach with the persistence required to develop new opportunities and overcome challenges.
• CRM and Sales Discipline: Experience maintaining forecasts, account plans and pipeline management within CRM platforms.
• Growth Mindset: A consistent desire to learn, improve and outperform.
• Accountability: Takes ownership of personal performance, development and results.

What Success Looks Like

Open Doors

• Create meaningful engagement within target organisations and establish relationships with key decision-makers.

Win New Logos

• Convert qualified opportunities into net new Bytes customers and expand our customer base.

Create Pipeline

• Generate and maintain a healthy self-created pipeline with clear next steps and predictable progression.

Build Breadth

• Develop multiple stakeholder relationships within customer accounts and uncover wider business and technology requirements.

Grow Accounts

• Turn new customers into long-term, expanding relationships by identifying opportunities across the wider Bytes portfolio.

Execute Well

• Maintain strong qualification standards, forecasting accuracy, account planning and CRM discipline.

Overperform

• Achieve and exceed sales, gross profit and activity targets while delivering exceptional customer outcomes.

Build Your Business Within Bytes

• Leverage the expertise, capability and partner ecosystem around you to create customers, generate pipeline and drive profitable growth.