Account Manager

Company Description Lino S.A. develops and distributes integrated 2D and 3D printing solutions, including equipment, applications, consumables, and services for professional markets such as label, packaging, print communication, manufacturing, and medical and dental industries. The company focuses on innovative digital printing and finishing technologies that combine high quality, productivity, ease of use, and reliability, supported by dedicated consumables like inks, toner, and printing media. Lino S.A. is part of LinoGroup, a group of companies that deliver integrated systems and collaborate with global technology leaders, especially in travel communication software and advanced printing technologies. LinoGroup serves the South East Mediterranean region with a sales and service network covering Greece, Cyprus, Albania, Malta, Turkey, Romania, Bulgaria, Israel, Serbia, Montenegro, and North Macedonia. As a value-added distributor, Lino S.A. emphasizes tailored services and solutions that create additional benefits and long-term success for its customers.

Role Description The Account Manager role at Lino S.A. is a full-time, hybrid position based in Athens, with the flexibility to work from home for part of the time. The Account Manager is responsible for managing and growing a portfolio of customer accounts in the printing and related technology markets, building strong relationships, and acting as a primary point of contact for all commercial and service-related matters. Daily activities include identifying customer needs, preparing and presenting proposals, coordinating solution delivery with internal technical and service teams, and monitoring account performance to ensure satisfaction and retention. The role also involves prospecting new business opportunities, supporting marketing initiatives, gathering market and competitor insights, and contributing to strategic account plans. The Account Manager is expected to maintain accurate records in CRM systems, follow up on post-sales support issues, and collaborate closely with colleagues across the LinoGroup network to provide consistent, high-quality service.

Qualifications

• Strong account management and customer relationship skills, including experience in B2B environments and client retention.
• Sales and business development capabilities, such as opportunity identification, pipeline management, and contract negotiation.
• Familiarity with printing, packaging, manufacturing, or related technology sectors; experience with 2D/3D printing solutions is an advantage.
• Proficiency in using CRM tools, MS Office (Excel, PowerPoint, Word), and basic data analysis for reporting and forecasting.
• Excellent written and verbal communication skills in English; fluency in Greek strongly preferred.
• Ability to work in a hybrid setup, manage time effectively, and collaborate with cross-functional teams across regions.
• Bachelor’s degree in Business, Engineering, Marketing, or a related field, or equivalent practical experience.
• Demonstrated problem-solving attitude, customer-centric mindset, and willingness to travel within Greece