Account Manager

Account Manager (Marketing Agency)

Hybrid working (3/2 model)

North Tyneside HQ

Attractive salary depending on experience

If you’re an Account Manager with a background in agency or design/print, who thinks commercially and who enjoys building and developing strong client relationships, keeping complex projects moving, and working closely with creative and digital teams, this role could be a strong next step.

You’ll join a collaborative marketing agency environment delivering campaigns and digital projects for well-known brands. The work spans a mix of channels including digital, social, video, websites and marketing campaigns. It’s the kind of role where you’ll stay close to the work, build trusted relationships with clients and see the real impact of what you deliver.

You’ll be part of a client services team that is small enough for you to take genuine ownership of your accounts, but large enough to be delivering projects that reach audiences nationally and internationally.

The role

You’ll manage a small portfolio of client accounts, acting as the main day-to-day contact, adding value to the client, identifying existing and new opportunities and ensuring projects run smoothly from initial brief through to final delivery. Working closely with creatives, digital specialists and senior account leads, you’ll help shape campaign delivery, manage timelines and budgets, and ensure everything is delivered to a consistently high standard.

What you’ll be doing

• Managing day-to-day relationships with key client accounts
• Delivering campaigns and projects from concept through to completion
• Coordinating internal teams and external partners to ensure smooth delivery
• Managing timelines, budgets and project plans
• Identifying opportunities to grow existing client relationships
• Contributing to the commercial performance of your accounts with shared responsibility for the profit/loss/growth achieved within your own portfolio of accounts
• Ensuring work is delivered to a consistently high standard

What you’ll bring

• Experience managing accounts within a creative, digital or communications agency
• Confidence working across digital channels such as websites, email, social media, video and animation
• Strong organisation skills and attention to detail for proof reading, deadline management and estimating
• Clear written and verbal communication skills
• Excellent presentation skills
• A proactive mindset and ability to manage multiple projects
• Commercial awareness and confidence working with budgets and estimates

Nice to have

• Healthcare/life sciences knowledge and experience
• Graduate or post-grad marketing/digital qualifications
• Experience in project managing content/material development, e.g. technical copywriting and referencing
• Veeva literate and ABPI qualified

What you’ll get

• Hybrid working with a Tyneside HQ as your base - 3 days onsite 2 days wfh
• City Centre office with free parking nearby
• A supportive, collaborative and inclusive team culture
• Ongoing development, training and progression opportunities
• Access to online learning and training resources
• 25 days annual leave (plus bank holidays), rising after 5 years’ service – to additional holidays or the equivalent in salary increase
• Pension, life assurance and additional wellbeing benefits

If you’re looking for an Account Manager role where you can build strong client relationships and deliver work you’re proud of, click apply and we’ll be in touch to talk through the opportunity.