National Key Account Manager – Sainsbury’s & Waitrose

• Location: Reading, with three days per week in the office and regular customer travel

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a National Key Account Manager – Sainsbury’s & Waitrose, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.

About the job:

Take end-to-end ownership of Sainsbury’s and Waitrose, with a clear focus on accelerating Sainsbury’s as a strategic priority while delivering effectively across both customers. You’ll own customer strategy, joint business planning and commercial performance across four leading brands and four categories, building stronger partnerships and turning customer, shopper and commercial insight into sustainable, profitable growth.

• Lead initiatives that advance our brands and strengthen our reputation worldwide.
• Mentor and uplift emerging talent while pushing your own growth and influence.
• Put purpose into practice — embedding sustainability, access and social impact into every decision.
• Model the challenger mindset: question complexity, act with integrity and make things radically simple.
• Help shape a culture that’s ambitious, collaborative and serious about recognition and belonging.

Main responsibilities:

• Build and deliver the multi-year Sainsbury’s strategy and annual joint business plan, while maintaining effective commercial plans for Waitrose.
• Own commercial performance across both customers, including revenue, margin, trade investment and profitability, prioritising resources against the strongest growth opportunities.
• Use shopper, consumer, category and retailer insight to develop compelling proposals that grow range, distribution, visibility and market share.
• Lead commercial planning and negotiations across pricing, promotion, range, innovation and activation, balancing customer value with sustainable business performance.
• Deliver effective execution across stores, online channels and retailer media, working across teams to ensure launches and customer plans are delivered consistently.
• Lead demand and revenue forecasting, partnering with supply teams to manage availability, stock, launches and risks effectively.
• Bring together colleagues across Brand, Shopper, Finance, Supply, Regulatory, Medical and Operations behind customer priorities, while providing clear direction and coaching to the supporting National Account Executive.

About you:

• You have demonstrated success in national account management or commercial buying within UK FMCG, consumer health or another fast-moving branded environment, including experience with major UK grocery customers.
• You have owned significant customer P&Ls and joint business plans and can demonstrate measurable delivery across revenue, margin, trade investment and profitability.
• You have experience leading range reviews, promotional planning and complex commercial negotiations.
• You can prioritise a strategic growth customer while maintaining disciplined, effective delivery across another significant account.
• You use financial, shopper, category and retailer data to make clear commercial decisions, supported by strong forecasting, promotional evaluation and scenario planning.
• You can build credible senior customer relationships and influence colleagues across different functions to deliver shared priorities.
• You combine strategic thinking with accountability and disciplined execution.

This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you.

We are challengers. We are Opella.

Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds.

About Us:

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

About Opella.

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.

Find out more about our mission at www.opella.com.