Account Manager at Global Tech Company (work from home, westernized, good work-life balance)

Job at a global tech company, no tech skills required, just great communication skills and client-facing experience as either a sales, account manager, customer support, or project coordinator.

Why take this job

☑ Entry-Level Friendly - Perfect for people in theor early career, with 2-4 years of experience—no prior sales experience required

☑ Skill Development & Growth - Learn account management and communication

☑ Career Path Opportunities in the TECH industry - most people working in this company either get promoted internally or get their next job at another famous Big Tech company

☑ Westernized, flat culture - many Japanese who studied abroad, young, friendly environment

☑ Work 3 days from home

Company Information

Global tech company with office around the Shibuya area.

Job conditions:

• Job title - Account Manager (B2B Partner Onboarding)
• Start Date: ASAP but can wait for a 1-month notice
• Work style - Hybrid (3 days/week from home & 2 days/week from office)
• Working hours - 9:00 - 18:00
• Salary - 4.2 - 4.8M JPY/year
• Great benefits: company pays for learning, huge discounts for booking vacation hotels, and others

Responsibilities:

• Support new accommodation partners with onboarding and account setup
• Guide partners through registration and next steps
• Share best practices and recommendations to improve partner performance
• Explain and train partners on our company’s tools and systems using existing materials
• Participate in short-term projects or campaigns to boost partner engagement
• Track activities and updates in internal systems and follow daily priorities
• Collaborate with team members to learn and improve continuously

Must-have skills:

• Client-facing experience in any industry but preferably Tech / Travel industries (can be sales, account management, customer support, concierge, coordination work)
• Native-level Japanese (client communication), Business-level English (reading and writing and internal communications)
• Comfortable using basic computer tools (Excel, email, internal systems)
• Strong communication skills
• Ability to adapt in a fast-paced environment
• Willingness to learn, ask questions, and accept feedback

Nice-to-have skills:

• Interest in Tech industry