Account Manager – Business Unit Live

ASEE is looking for an Account Manager to drive the sales of the ASEE Live platform in the Croatian and SEE market.

The Account Manager will focus primarily on strengthening and expanding relationships with assigned customers, while also identifying and developing new sales opportunities. ASEE Live is a robust solution for omnichannel communication, built with scalability and ready-to-go functionalities to support the entire end customer journey. Backed by decades of experience and 60+ references, the ASEE team specializes in digital transformation across industries including finance, payments, public services, utilities, retail, healthcare, and telecommunications.

Why is this job exciting?
Working at ASEE, you will become part of one of the largest operators in South-Eastern Europe in terms of revenue generated from the sale of software and services. ASEE was established through the integration of the experience, knowledge, and solutions of leading IT companies operating across the region. Since its inception, the company has been focused on developing and selling proprietary solutions.
 
Main accountabilities
As an Account Manager, you will:

• Maintain relationships and grow revenue within assigned customer accounts
• Identify, create, and develop business opportunities with new clients
• Lead the end-to-end sales process for the ASEE Live platform
• Create effective account plans to ensure revenue target achievement and sustainable growth
• Coordinate all sales activities and manage resources throughout the sales cycle to ensure deal profitability
• Plan and execute the entire sales process for the Live platform, including preparing proposals, presentations, demos, and cost-benefit analyses
• Plan and execute upselling activities and expand the use of Live channels and modules within existing accounts
• Establish and maintain strong customer relationships based on a deep understanding of customer needs
• Organize customer events to support and enhance sales activities
• Maintain a disciplined approach to managing a rolling pipeline across assigned territories and accounts
• Provide necessary sales support during the post-sales phase
  
  

  We are looking for someone who has:

• Bachelor/ Master's degree in a technical or business field (e.g. FER, FOI, TVZ, EFZG)
• 4+ years of experience in B2B IT sales (IT products/services sales, account management)
• Knowledge of a Croatian IT territory (market segmentation, decision-makers, customer needs, competition in the accounts)
• Knowledge of contact center, CX or omnichannel communication solutions - desirable
• Strong experience in developing and maintaining a sufficient pipeline and achieving sales quotas.
• Proven track of SaaS / cloud solution sales - desirable
• Excellent presentation, negotiation and time management skills, strong communication skills
• English knowledge - Advanced level allowing fluent communication, making presentations, preparing complex written statements and documents associated with performed tasks

  Competencies:

• Results-driven mindset with a strong commitment to achieving ambitious goals
• Collaborative team player with the ability to build and maintain strong professional relationships
• Customer-centric approach focused on identifying needs and delivering exceptional value
• Strong planning, organizational, and time-management skills

What can you expect from us?

• Competitive salary and variable payments
• Company car
• Career development opportunities
• Benefits with our partner banks and insurance companies
• Yearly medical checkup
• Flexible working hours and remote working
• Multisport or PassSport card
• Refreshments in the office

Got more questions? We would be happy to answer them for you!
 Feel free to contact us via LinkedIn or send an e-mail to HR@asseco-see.hr and our HR department will be happy to reach out and talk.